Yamaha Canada Music Ltd

Location :

135 Milner Ave, Scarborough, ON M1S 3R1
Added by Jopie, at 11 March 2017

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• Anonymous

  02 August 2023

  Excellent and prompt service.

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• Anonymous

  14 January 2023

  Great service experience with a digital piano. Repaired Instead replaced, that's how it's done right.

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• Anonymous

  04 October 2020

  While the service centre has tried to be helpful, the pandemic closed them for a few months. My $1000 receiver is now in for the second time for the same major problem, so bad I've had it off for 4 months. Last time they said they couldn't find the actual problem but found another one and replaced the HDMI panel circuit board and suggested that that might fix the problem. When I called back with the same problems, they were not working due to CoVid. It was suggested that I have a lemon which made sense as Yamaha Music would be out of business if all units malfunctioned like mine. It was suggested I consider a replacement or upgrade for some more money. I was told they would phone me when they could look at my unit. I finally called again after waiting 4 months. I took it in last week and am awaiting their decision. I'm not optimistic about another repair attempt and, if offered a replacement or upgrade (the service manager the first time it was serviced told me the store's installers didn't set it up properly and the store sold me atmosphere speakers but a receiver that couldn't drive them as well as discretely drive my rear speakers at the same time, the reason I was offered and am considering an upgrade). It should be noted that I've never had a problem with either of my Sony receivers (40 and 30 years old) or my Onkyo (10 years old) though it did have a recall for a problem I didn't notice and the repair and shipping was paid by Onkyo Otherwise, no issues with it.

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• Anonymous

  11 May 2019

  Great service. My baby (A3M electric acoustic, great guitar) was in need of a few repairs. Brought it in, great warranty honored no problem, and could not be happier with the replacement. Set-up perfectly I might add, intonation and just the right amount of action. thanks warren, bonnie, mario, whoever else helped out this satisfied yamaha customer.

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• Anonymous

  06 April 2018

  I'm an 18 year employee in customer service. Yamaha gives great customer service to all our customers.

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• Anonymous

  24 February 2018

  They should change the way this comes up in a search. It looks as though you could look at Yamaha amps there but as others have said you arrive there and they won't open the door so you can ask where you can find their products.
  Terrible marketing!

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• Anonymous

  08 February 2018

  They told me it was a corporate office and I could not go in and see anything. Apparently you need an appointment to go there

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• Anonymous

  27 January 2018

  Its a warehouse for all yamaha products.

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• Anonymous

  18 March 2017

  Had a problem with my surround sound receiver. Took it in for repair. Everyone I dealt with including telephone receptionist, warranty person , technicians on phone, and people on receiving counter were very friendly and helpful. Cost was excellent and I was told what and cost of repair before it was done. Thanks

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