Best place for doors, and the wood around it; staff are experienced and they stand behind their product.
Friendly staff that can always help you find what you need, for a better price than elsewhere in town.
I bought some beams here according to a designer. I was told by a journeyman carpenter and an inspector it was over-designed by one beam. I tried to return the extra one but the manager told me the manufacturer wouldn't accept it back because they couldn't be sure if it had been stored properly. I called the manufacturer and they said they weren't concerned about storage. I called Windsor back and the manager changed his story to they couldn't take it back because it was cut to length, which is a lie as it was a standard length. As someone else wrote here, don't shop here unless you're positive you're going to be happy with what you get because you're stuck with it.
Best service ever. Very knowledgeable people and answer all questions. They don't half answer a question and start walking away like at big box stores
I have dealt with the Pembina location since 1994 as a contractor.
They have long time employees on their staff.
I have never experienced anything but a good rapport with any of them.
The management staff is super approachable and friendly at all times.
We know each others on a first name basis from all the business we have dealt with over the years. Anyone near the front door will welcome you if they happen to be nearby when you walk in.
I have move away from their location over 5 years ago, but if I happen to need construction materials and I work not too far from there, it is the place that I will go to every time.
They have nice stuff and were originally mildly helpful but I needed to exchange a few boards that were too cracked or gouged to use and the staff were very rude and literally laughed at me for the entire interaction. I felt this was very unprofessional.
long standing in the community; helpful, knowledgeable staff; well stocked, always have what I need in a pinch regardless of the project I'm working on!
Good service, but a lack of communication makes this business a bit of a worry. If you need materials on spot they are great, but if you need stock allocation I would suggest looking elsewhere.
A good place to buy construction material. The guys know their stuff.
BUT, if you buy "store made products" buyer beware. They make mistakes. If you try to return or get fixed, then the manager gets mad and then the costumer service is gone. Stay away from manager.