I always seem to get the best price and service here. The staff is always really polite and they will beat the best price I can find online. What's not to like? Best price and get it without having to wait.
I needed a new phone and contract. Darryl was amazing. He was so helpful. He provided me with options, helped me select a case and screen protector and even put it on for me. Once the phone was set up I was even able to use the WiFi he has at the store to download my iCloud info. Great service!
Awesome guys. Qurby in the cell phone Dept. Is the best. So helpful, will take the time to give you the best available option to suit your specific need.
I have continually gone to Visions for my electronic needs. These guys are great and always make you feel welcome no matter what dollar value a guy spends. Niall has been easy to work with and their product knowledge is second to none.
They are great to work with. Good prices. Knowledgeable staff.
I just had one of the best customer service experiences today. Darryl, regional cellular manager took my call. I went to visions website and he walked me through some of the best products I was calling about. He made sure I found the best match and price. He then set everything aside for me. When I went in he was prompt to help me and get me on my way. The experience from first call to completed sale could have been a case study on how to treat a customer properly. Im very very impressed and thankful. It was a small purchase but Darryl made sure it was a positive one. Thanks D!
Great place for any electronics-related business.
I was in to renew my phone contract. First, I was swept away by the Excellent Customer Service. Not only did my representative Darryl remember our conversation from a few weeks ago but he also took the time to explain the different options I had and why they are or aren't great for me based on my previous phone use. He was also very patient with our numerous "new-to-Canada" and "new-to-android" questions; overall very approachable, knowledgeable, and easy to talk to. Second, the incentive program for doing business with Visions Electronics is impressive. I got a sweet little camera drone to go with my brand new free phone for staying with Visions for 2+ years now.
From now on Visions Electronics will be my first choice for any electronics purchases. They have the benefit of a small business care with the ability to provide corporate offers.
Great place!
They actually know what they are doing. Informed staff makes all the difference. Prices are good and they will actually do deals on packages.
Darryl and Terrance are unbelievable. Any questions I have, or problems with any product at all, these are the guys I go to. Quick, smart, exceptional value, and I feel like a million bucks and thrilled with my decision every time I purchase something here. Worth the hour drive for me, every time!
Never get anything for your car installed here. I had a remote/alarm system installed here and it shorted out a computer in my car. After getting it fixed 3 times, Visions told me it wasn't their fault and they would take no responsibility for it. I took it to Audio Link with Krazy Kileys and they re-installed the remote start/alarm and it now works amazing. Will never go back their car installation guy doesn't know what he is doing and was very rude to me when trying to explain to him what the problem was.
Daryll was super helpful when choosing between all the latest phones. Very knowledgeable. Also got an unreal deal for both my phone and a tablet. Visions has very competitive pricing I will never go elsewhere for any electronic need or accessory!
Have never been disappointed when going in to purchase product or services from these folks. Always treated well and a very courteous staff and management.
Thank you for treating me so well.
Kindest Regards
~Scotty~
My month long experience with Visions came to a close today; I bought a remote starter on boxing day, along with a second remote. They told me they didn't have the remote in stock but it would be in the following Tuesday. Fast forward to Tuesday and I go back and am told that the order got lost; but there was another shipment coming in on Friday that would have my remote on it. Friday rolls around and wouldn't you know it? The remote wasn't in that shipment either! So finally the manager took my name and phone number and told me that he would call me back when it showed up; two weeks went by and I didn't hear anything back, so I gave them a phone call and spent over 10 minutes on hold. So I hung up and phoned back and left a message for the manager to call me back when he had a minute. I didn't hear back from him at that point either. So now today; I called and asked about my remote (making sure to mention to the manager that I've been given the run around for a month now and am getting upset about it) and was spoke to with an attitude that I didn't appreciate given my dealings with trying to get my remote that I had paid for a month prior!
TL;DR - Bought a remote starter and ordered a separate remote, was told it would be in on Friday, and ended up waiting over a month to get it.
Don't ever buy a remote start from them, they will not give you a time in which your vehicle will be done. You just have to drop it off when when they open and wait till they call you when it's done. It there are any issues they don't call to let you know about it. Had my vehicle in once to get installed and once to get it fixed. And both times I've had to wait till the end of the day to get it back! The second time they wanted to keep it for another day Terrible service. I would recommend never going here for anything. Can't count on them. Would have given 0 star rating if I could!!