This is a great resource open to all (not just members of the university). It's purpose is to provide you a very affordable shop to repair your bike rather than a service where you take your bike for someone else to repair. They sell some items such as inner tubes and brake/gear cables.
Expect some volunteers to be very knowledgeable and others to be new to bike repair -- especially at the beginning of an academic semester. While they won't do repairs for you, it is my understanding that if they have the knowledge and are not super busy, they are happy to give you advice (but you should treat that as a lucky bonus).
I will still do the simplest repairs at home, and I will take my bike to a repair shop if I have something really complicated that needs doing. However, for a comprehensive (but straightforward) tune and clean-up of my bike or for intermediate repairs, I am delighted to be able to use the UW Bike Centre.
I just got my bike tuned up today. I know nothing about bikes and was helped out by a friend as well as other people who were in the bike shop at the time. Yes it is DIY, yes it might be hard to find very specific parts and yes it can be daunting to go in there with no experience. That being said, go in anyways, make some friends, learn a little and walk out with a great bike that you now know how to fix yourself
They have all the essentials that you need and will redirect you to nearby bike stores if you need something specific. The volunteers are friendly and approachable.
I like this place a lot but it has limits. The parts are somewhat organized in bins but generally speaking, things are a bit scattered and many things that need to be used in sets or whole units are incomplete or have missing pieces. If all you need is a certain screw or clip, this is great. For complex parts like derailleurs or shifters or even brakes, you need to know exactly what you're looking at to know if something is missing or not right with it.
Like another review mentioned, the level of help you can get depends on who is working that day, the range of bike expertise goes from decent knowledge to absolutely none. You'll be fine if you know a little something about what you need and how to get it done.
I want to go there today but i'm too lazy to get moving on it and not it'll be closing soon so too bad for me.
Great Place to Fix your bike and possibly getting some advice/help; depends on who is working during that time and her/his knowledge about cycling. There are lots of tools to use almost everything I needed and you can take down the parts you need from the bikes (available there) or find them already detached in the baskets. It depends on your luck, you may not find all the parts you need on the day you visit. The prices are cheap few box for seats or pedals, etc.