5 stars only because Yuyu(or Yoyo) helped me in the best possible way. She was very calm and patient and suggested me the best possible options for a nice everyday handbag. I have met few sales associates from this store during this holiday season but she is the literally the best. A shout out to store manager Sonia to tell others to follow how Yuyu do the sales on floor. Trust me its the attitude and politeness that brings a customer back.
Thank you to Joyce for helping me pick something out for my mother. Amazing customer service
Wanted to purchase "cat eye"sunglasses in size 50/51, but they don't carry anything under size 56/57 which is very disappointing. Had to buy somewhere else.
Longchamphow they got here, I'll never know. How they're surviving is the bigger mystery.
My experience is not much the service but on the bag itself. I wish it had more structure on the bottom. I understand that if there is structure on the bottom, it will not fold into a small piece when bag is empty for storage. I took it upon myself to put a firm cardboard on the bottom. It doesn't collapse anymore. Then when I change bags, I take out the cardboard and fold it for storage. I love that I can put a lot of stuff that I need when travelling.