I booked this hotel for my husband to stay at the night before our wedding. The staff was SO FRIENDLY and accommodating. They brought up wine for them on the day and made notes that it was a wedding party which made it so easy for people to be able to come and go. For that alone I would give them 5 stars - but to top it off. There was a fire on our families property the day before our wedding (also where some of our stuff was kept & where our wedding was taking place), they knew about this and surprised us the day after the wedding by compensating our stay. That was so incredibly generous and took a big weight off our shoulders. Thank you!!
Nice and clean place, staff were very accommodating (in general), and breakfast was really good (I ❤️ their omelette). The only concern I had was I paid for a family suite with cookware and utensils (as advertised), but was given a room that didn't have such amenities. I phoned reception to request for a room transfer 'coz I thought we were given the wrong room. The receptionist apologized and explained that none of their rooms have cookware and utensils. So it's either the receptionist was making an excuse or the hotel's advertising is misleading. Nevertheless we had an amazing stay with them.
Friendly staff, clean nice room, just a very relaxing stay.
Our room wasn’t ready and they provided us with snacks to pass the 20 minutes.
My husband and stayed last night and it was amazing- the room was beautiful,,, décor was very nice and loved the Jacuzzi tub,,we will be backfront end staff was very helpful too :-)
Very nice, quiet hotel. Breakfast in the morning is delicious! ! The pool/hotub is a good size and kids of all ages can go on the two story high waterslide!! Staff are very friendly and helpful. We look forward to staying here again!!! Two Thumbs Up!
Thank you again to one of the best hotel staff in western Canada. We had a lovely time and always appreciate your friendly efficient staff. Great hotel, great staff.
Very nice hotel
Even with the renovations that are currently going on the staff was extremely helpful and pleasant. Will definitely be back after the renovations are done to see the new look.
I check in so late and Vikki was so fast and with effective to do it,room was cool ,next morning kate the housekeeping girl was really friendly.Breakfast was good.
Rooms were clean and the front desk people were very polite . Great place for the kids as well
great staff, clean comfortable room. I will definitely stay at this property again.
Super natural hotel � and staff! continental breakfast � amazing!
It is nice place n comfortable I liked it much ..