Terrible service and professionalism, avoid! Left valuable items behind, admitted to it and offered no plan for retrieval or compensation. Over a month later we wait without any news or communication from the company for our items.
This company is a scam and very unprofessional! We hired them for an in country move and everything seemed fine on the pick-up but then at the time of drop-off they said they had 'left 2 valuable items' behind at another wear-house because it didn't fit in this truck (it all fit in the pick-up truck). The customer service at that point was even more appalling, rather than apologize and provide a plan for our items to be delivered they tried to make us feel as though this was acceptable.somehow movers aren't supposed to move all your items. Finally they basically threatened and blackmailed us to pay the moving cost the day of or they would take all the items away. A month later, we still have no word on our items that were 'left behind' and no follow-up from the company. This is a scam, highly recommend going with another business!
Never called back to give me an up date if they could do a move for me or not. I had to call them every time, 4 times, when they said they would call me back to confirm. The last time I called, the guy said he called and left a message. He called but never left a message. Then is when he said we can't do they couldn't do the move for me. 4 days they had me waiting on an answer. My move is of 1bd apartment size. They gave me the impression they weren't interested in doing my move because it wasn't a bigger size of a move. Perhaps they thought it wasn't worth their time.
Carlos and his colleague did great job moving our piano from Surrey to Vancouver! Awesome guys!
The best local moving company I’ve ever used. The office was great at setting everything up for my complicated 3 location move. The movers were professional and amazingly fast.