Epic Cycles Toronto - The Junction

Location :

2828 Dundas St W, Toronto, ON M6P 1Y7
Added by Jopie, at 14 January 2023

Add email
Add business description
Add Social Media
Add Products and Services

• Anynomous

  24 June 2023

  Absolutely loved my e-scooter buying experience at this place. The team's friendliness and professionalism were top-notch, plus they really know their stuff!
  
  I've swung by for a few tune-ups and it's been a breeze each time.
  
  If you're in the market for an e-bike, scooter, or unicycle, this is your go-to spot, hands down. High recommendations from this happy customer!

  report this review
• Anynomous

  09 June 2023

  👎🏽 👎🏽👎🏽 three thumbs down. Worst customer service ever. There is an issue here. They need to be reported to the BBB.
  In response to the owners comment. I glad you have reposed. This is the first time I’m hearing from you after I was treated badly be you. Your comments are like an entitled white man. . Your communication with your entitled staff leaves much less to be desired. Had you communicated with your staff the service this would not be an issue. You offered a service and failed to communicate that with that entailed staff member or deliver the service that was offered. Somehow you think your response to my dissatisfaction with you and your service absorbs you of your responsibly and how you acted towards me. Shame on you. You don’t even know the issue as you were not even there. Like you said you believe your staff with out finding out the facts(great leadership for you and that particular white staff that complaint to you)You have no idea what you’re talking about. You’re like a male Karen. Just entitled. I should have complained to consumer affairs at the government level. Consider yourself lucky. My defective scooter which I bought from this unfriendly place is being serviced elsewhere just fine. I have been a junction community member of 30 years. I refuse to be discriminated or bullied by you or your entitled staff. Shop elsewhere people
  Ps defective scooter instead of it being covered under warranty your “75% minority staff” (haha)and you decided to glue together a nut and bolt at the base of the shaft to stop
  It from moving back and forth making my scooter making it dangerous to ride if and when it snaps . If I could rate you no stares I would have. Your yelp reviews seem to fall in line with what I’m saying. ✊🏽🏳️‍🌈🏳️‍🌈🏳️‍🌈

  report this review
• Anynomous

  02 May 2023

  My Kaabo Mantis 8 Pro+ Electric Scooter is awesome! With its double motors, it's powerful enough to take me off road and give me an adrenaline rush. Thanks to the suspension, I can ride it all day long without getting tired!
  
  Epic Cycles made my experience enjoyable and explained the Scooter in detail. I got expert advice and all my needs were met.
  
  Definitely coming back!

  report this review
• Anynomous

  16 February 2023

  These guys at Epic Cycles at Junction are the bomb! They know there stuff and are honest to the last drop… I went into the store with intentions of purchasing a E-scooter but had little knowledge of what was the best and what suited my self and the wife. They spent a lot of time running through the difference of the many E-scooters they have available and I truly learnt a lot from the team!! They never tried at anytime to talk me into purchasing anything, but due to the customer service I had obtained, I ended up with 2 Nami Burn E-2s. What a great decision I made with their help and patience 🙏🏿 thank you all so very dearly

  report this review
• Anynomous

  21 January 2023

  Bought a Warrior X Pro from these guys. If you’re looking to buy any electric vehicle products I’d shop here. They’re super friendly and responsive and patient. I must have asked 90 questions and they were quick to answer all of them. The e-scooter industry is complicated. Lotta brands etc. lotta parts. Lotta competition too. These guys were very knowledgeable and approachable. My scooter was also missing the headlight and they kindly said they’re shipping me the part, no questions asked. If I survive riding this thing I’ll be sure to buy my next one from them. Love my warrior!

  report this review