Dr. Andrew Tortorella

Location :

• Anynomous

  28 December 2023

  Most importantly: These dentists are all in on a big scam, Tortorella charged my insurance and I NEVER saw him (first visit) I was charged $256 for x-rays and a visual examination. Secondly, they WANT to give you a root canal AND DRILL TOO CLOSE TO THE NERVE ON PURPOSE SO THAT THIS WILL HAPPEN. (Their excuse is "I had to get rid of all the decay, when another 3D x-ray I had showed he drilled ~1.82111mm closer to the nerve then he had to). Then told me that once a cavity is past the enamel (which is the definition of a cavity, "decay past the enamel" and close to the nerve it will probably need a root canal, so after I was told this I had a gut feeling he was going to drill too close to the nerve so that this had to be done, so I walked out. They messed up FIVE appointments, last one today I went in for a cleaning and filling, but apparently I was only booked for a filling, I have proof it was for a cleaning/filling from my recorded phone call. The best, non lying accurate dentist I have found so far is "Kim Brian Dr"
  Dentist in Niagara Falls, Ontario
  Address: 3770 Montrose Rd, Niagara Falls, ON L2H 3K3
  Save yourself and your family's teeth from being destroyed by Tortorella's outdated dentist drills and all of their triangle scheme of dentists, outdated office (first sign of a bad dentist, with outdated equipment second sign worst dentist). If your going to respond to this, tell us the brand & model # of your drills, if not, there you go everyone, more proof.

• Anynomous

  02 December 2023

  Dr.Tortorella and all of his staff are amazing. They are so friendly and kind. Everyone that works there is professional and fantastic at their job. I went there a few years ago urgently in a lot of pain and was treated so kindly and quickly. In the past my children had a few bad experiences with other dentists but Dr.Tortorella and all the staff have helped my children forget about those times. My children are both put under to have their treatments done. However the last two times my son has been able to be awake for his appointments. He is able to do this because how incredible Dr.Tortorella and all the staff are. I have recommend Dr.Tortorella to everyone I know and will continue to do so. I struggle with Neuralgia on the left side of my face and they always do everything to keep me comfortable. I cannot say enough good things about everyone who works there!
  Thanks Dr.T and staff for always being so kind and for being so good at what you do!
  Heather, Darryl, Zach and Alexandra

• Anynomous

  26 August 2023

  The best is all I can say, Dr. Tortorella, you have a patient for life! After 30 years fearing not just a dentist but the word dentist, I have finally come to terms. I felt so comfortable and welcomed and when one had the fear of a dentist which I had and it was so bad that for the last 15 years, I would not go, I put up with the pain. Not any more, those days are gone. I highly recommend going to Dr. Tortorella and he and his staff go above and beyond.

• Anynomous

  03 December 2023

  Incredible staff all around, the office is very accommodating with insurance and payment.
  
  Dr. Tortorella himself is by far the most amazing dental professional I've had the pleasure of dealing with as someone who used to experience extreme anxiety at the dentist. I say used to, because after over 15 years of struggling through appointments, I actually look forward to them now.

• Anynomous

  19 September 2023

  I highly recommend this office for people with anxiety. I needed to find a dentist for my family. Someone who would work well with small children. As well as an adult with severe anxiety. I found that a more at this office. They are kind and thoughtful and considerate. My fear of the dentist has definitely been squashed. I look forward to my next cleaning!!

• Anynomous

  18 June 2023

  I have been going to this dentist office since I was a little girl. Once my dentist retired, I stayed with this office when Dr. Tortorella became the new dentist because the staff there is so amazing! To begin, I have never waited more than 5 minutes to get in for my appointment. Their scheduling is impeccable. I have a very hectic schedule and Janet (the receptionist) is always so accommodating with me whether it be rescheduling my appointment (which happens often!), calling me to remind me of my appointment and forgiving me if I forgot I even had an appointment (this happened once lol!). I usually have Mary as my dental hygienist but I am always open to using other ones as well. No matter if it is Mary or a newer one (I was there last week and had Katelyn), they are always so friendly and chatty, making sure I am comfortable and not in any pain at all. I always get asked what flavours I would prefer and do not get reprimanded for always forgetting to floss (I know I know it should be done!). At the end of every appointment, Dr. Tortorella comes in to do a check on my teeth and he is always very pleasant, asking me about my teaching career, how my other projects are going and taking his time to answer any questions I may have. If have to come back for additional work on my teeth with Dr. Tortorella, he is usually assisted by Andrea who is always so cheery, talkative and reassuring. The staff at this office is always professional yet they make you feel so comfortable that going to the dentist is not a pain but a pleasure. I would recommend this office to anyone who is looking for a positive change in the way their teeth are cleaned. As you can tell, they treat all of their patients like family and I wouldn't go to any other dentist office in the city :)

• Anynomous

  07 June 2023

  I became familiar with Dr. Tortorella and his wonderful staff when I would accompany a senior friend of mine to her appointments.
  From the time I signed in with Janet (or with lovely Lisa now too) I was made to feel welcomed and important. They are all wonderfully accommodating and the dental work is first-rate. I have dental anxiety and I can honestly say that the staff and how they care for their patients has had a very large hand in alleviating that angst. I am so very much appreciative that they now take care of all my Oral Health needs.