Cornerstone Physiotherapy - Richmond Hill

Location :

8750 Bayview Ave Unit 12, Richmond Hill, ON L4V 4B9
Added by Jopie, at 19 November 2022

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• Anynomous

  03 December 2022

  Courtney Steele is a compassionate, skillful, and knowledgeable physiotherapist. When I injured my back in early 2021, she helped me gain mobility back in my right leg with her knowledge and expertise. She cared about me as a person, not just as a patient. I followed her from the North York location to her current Richmond Hill location! I highly recommend her if you’re looking for a physiotherapist!

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• Anynomous

  30 November 2022

  TLDR: I'm extremely happy to have chosen Cornerstone + Courtney for treatment, and can say that within just 1 week of therapy and assigned exercises I noticed a drastic change in recovery & regaining some range of motion; something I thought would be much more difficult considering the pain and progressing limitations I've been facing over the last 7-8 months.  If you are in need of physio, I'd highly recommend giving Cornerstone a call.  They've got the experience, they're professional, friendly, and effective.
  
  Long version: I had a shoulder issue (no known reason) which required physiotherapy, as suggested by my family doctor.  I initially chose Cornerstone North York based on the consistent positive reviews at that location and specifically sought out Courtney for treatment based on her experience.  When Courtney moved to Richmond Hill, I was happy to follow her with the added benefit of convenience / ease of access & parking.
  
  I'm very glad I chose Cornerstone.  When I met Courtney, she took the time to understand what my issues were and made very detailed notes of my range of motion & pain levels.  Based on my story and her initial assessments, she quickly laid out the facts of what the best and worst case scenarios would be: best case requiring a moderate amount of time to resolve, and worst case requiring months to 1+ years.  I appreciated her taking the time to explain the differences of each which prepared me for the physical assessments that followed.
  
  I was shown the exercises I'd have to complete at home; demonstrated my "abilities" to complete them and later received the program via email with detailed notes on reps, duration, and number of times to complete each day.
  
  By my next appointment (1 week later) at Richmond Hill, I had already made a lot of progress.  While my range of motion is nowhere near 100%, I can now at least carry out simple daily tasks without requiring a break every 5-10s.  Courtney also took the time to reassess how I was completing the exercises (which I was doing slightly wrong) and gave me tips on how I can modify my posture / execution & alternatives in order to see even more improvements - I found this to be very helpful as I noticed that the modified exercises were more effective and easier to do!
  
  For the in-person therapy sessions, Courtney helped increase my range of motion through several stretches that I would not be able to do at home, and while very uncomfortable to go through they were necessary to gain even more range of motion.  Throughout the variety of stretches, Courtney always made sure that it was never too much, too fast, or too far.  She'd always check in to see if I'd need a break / breather before continuing on.
  
  I'm entering my 3rd week of treatment and I can say that my range has improved by at least 15-20 degrees.  Courtney also takes measurements at each visit to benchmark my current progress and shares the results with me.  Learning about the improvements I've made over each visit was definitely motivating and helps me stay focused when I need to repeat the daily exercises at home (even if they're not fun to do...but as they say, no pain no gain).
  
  To contrast this with a previous physio experience elsewhere for unrelated treatment, the 2-3 different therapists I saw never seemed to put this much effort into understanding the root cause, my comfort during treatment, or even measuring / noting down any changes along the way.
  
  At Cornerstone, I feel like the patients' comfort is always #1 and progress is always tracked so that we both know if any modifications need to be made or if we need to be doing more of the same thing / change gears.
  
  There are other physio locations closer to where I live (under 5mins) but based on the speed to recovery & care I've seen within just 2 weeks, I say the travel time (30mins+) to Richmond Hill is well worth it.  I'd highly recommend anyone seeking physio to give Cornerstone some serious consideration.
  
  On top of all this, the receptionists at both locations were always friendly + polite.

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• Anynomous

  27 November 2022

  I went to Cornerstone Physiotherapy after I started experiencing a lot of pain during my regular morning runs - I’ve been a distance runner for 10+ years. Courtney was recommended to me by my wife who had a wonderful experience with her working on her mobility and balance after spraining her ankle.
  
  It only took three sessions with Courtney before I was able to get back to running more comfortably than even prior to when the pain started. She is an extremely knowledgeable, friendly and skilled therapist. She quickly noticed old injuries I had and areas that needed improvement and worked with me to develop a personalized plan that’s been extremely effective. I would highly recommend Courtney and Cornerstone Physiotherapy.

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• Anynomous

  26 November 2022

  Courtney is fantastic! She truly and genuinely cares about her patients. Very knowledgable and caring. I highly recommend her and this clinic.
  
  Mona

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• Anynomous

  26 November 2022

  I’ve been working with Courtney for several months now, and I’m so glad I found her. She’s very knowledgeable and really listens to my concerns. I’ve been to a few physiotherapists before, but Courtney is definitely one of the best. I used to see her at the clinic’s North York location, but recently moved with her to the new Richmond Hill clinic. The staff at Cornerstone are so friendly and professional. The Richmond Hill location is in a convenient location with lots of free parking.

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