Update: 2023-03
An ominous dashboard indicator light had come on and the folks here searched for, identified and remedied the issue. Even though my 20-year-old XTerra has been driven very lightly (70K miles) over all those years, things are beginning to wear out from sheer age. It It's nice to know that when those things inevitably happen, I have a trusted, professional and fair shop to take it to.
Update: 2022-09
Took my vehicle in because it has a mysterious noise. They found it and fixed it in a way that avoided replacing a costly component. Happy I came back.
Original review (2020-05)
Just before moving to Kelowna from Alberta I contacted Car Craft about the out of province inspection I knew I would need to secure my BC plates and insurance. They told me it probably would be less expensive to do that in Alberta. I was so impressed with their honesty (and all the 5-star reviews) that I waited until I arrived here just so I could give them my business. They have earned my respect and loyalty.
Evan & Alan were both courteous, honest & professional. They promptly got me in right away and fixed me up. I couldn’t recommend Car Craft enough. One of the few automobile shops that is reliable in Kelowna, that stands by their work and it shows. Thank you, thank you!
I drive up from Vancouver to get dual pedals installed making my vehicle a driving instructor car. Communication was great with Hayden. I was able to get the pedals installed and commercial vehicle inspection on the same day saving me extra accommodation costs. Very happy with the results. Thanks car craft automotive!
Drove up from Vancouver to get my standard driving school vehicle converted. Hayden and his team at Car Craft made the experience exceptional. Car Craft was accommodating to last minute change on appointment date which was very appreciated on my end. Extremely friendly and caring staff and made the experience 11/10! Thank you and would recommend their service.
These guys are bye far THE BEST SHOP in Kelowna I got a car off Craig’s list turned out it had a blown head gasket 🤬. The staff at car Craft took care of it in 4days and gave me an amazing deal to help me out. I’ve never been treated so well at any other shop in my life if your not taking your broken vehicles to this shop your making a huge mistake