In 2019 Capitall Windows did some solid work for me. Fast forward to 2022 and it's a totally different story with material they used clearly being of lower quality, a notable defect developed in one of the windows they installed and Erik Marbar (owner of Capitall Windows) hasn't gotten back to me about my concerns after many weeks of me reaching out. If the owner of the company doesn't care about Quality Customer Service why would any employees working there cares about it.
Next up for me is likely involving the Better Business Bureau!
Quickly responded to my original request for an on site quote to replacement my existing storm door. Walked me through the door models and handles available. Advised that delivery was 8 weeks. Installation occurred almost exactly 8 weeks later. Everyone that I dealt with was very knowlegable and professional. Very happy with the new door.
Amazing quality of work and a great price! What i was more impressed with was the team that installed my windows. Chris and his team were amazing, they did a lot of prep work before starting the job to ensure nothing in my house got damaged. They cleaned throughout the prcoess and a final cleanup after the job was done. I could not be happier with capital windows and a big thanks to Chris and his team.
Capital did a fantastic job with this project. This firm is highly recommended! They're straightforward and efficient. They also arranged for a district inspection to ensure that the windows met all of the specifications. They were really attentive and responsive to all of my questions, as well as quite accommodating. Capital Windows is a company that I would definitely use for future window replacements. Thank you.
Capitall Windows responded to my initial inquiry quickly. Sheldon came to the house for measurements and a quote was sent the next day. Another gentleman came by to verify the measurements and the windows were ready ahead of schedule. The installers were here 2 days and were very friendly and efficient. They asked lots of questions to make sure everything was as we had requested. We went to work one day and they kept us informed of progress via text. They were especially sweet to our pets ensuring they were safe the entire install. A great experience and the windows look great.