On the phone I asked him few questions about the hp warranty claim process, then he replies back "this is not a hp store" seriously? this dude is so hard to understand and he will not understand any questions. SO I AVOIDED. I went to the Tracs Computer Repai instead, these people knows what they are doing.
As owner of A Laptop shop I sometimes need warranty service for high end business laptops and computers for my customers . I receive professional and complete service here for my customers.