Mercure Camboriu Hotel
Av. Atlântica, 2010 - Centro, Balneário Camboriú - SC, 88330-012About
Location :
Added by Jopie, at 17 November 2016
Opening Hours
- Monday 12:00 PM – 12:00 AM
- Tuesday 12:00 PM – 12:00 AM
- Wednesday 12:00 PM – 12:00 AM
- Thursday 12:00 PM – 12:00 AM
- Friday 12:00 PM – 12:00 AM
- Saturday 12:00 PM – 12:00 AM
- Sunday 12:00 PM – 12:00 AM
Gallery
Add missing information
14 Reviews
-
26 April 2018
The event room is well structurate and it has a good air conditioning system. The chairs are simple but comfortables.
response / report this review -
05 February 2018
The rooms are great. A lot of space, comfortable beds, air conditioning. The breakfast has a lot of options and all of them are good. The location is the best part, it's near everything and in front of the beach.
response / report this review -
26 December 2017
The hotel is in a fantastic location. The staff is friendly. The hotel is very clean. I think the quality of the ammenities should be improved. There are no Kleenexand the burocracy filling forms is terrible.
response / report this review -
04 December 2017
Beautiful hotel right across from the main square and desk staff all spoke English. Great stay and an amazing breakfast included. Room I had was two singles but it's Camboriu so you really don't spend much time in your room anyway.
response / report this review -
04 October 2017
When walked into the room there was an odor of a room that had not been cleaned.
I called the front desk they said the would send a maid to take car of it.
We went out for a couple of hours.
When we got back it smelled like an air freshener has been sprayed.
I went to take a shower it didn’t work properly it didn’t spray it looked like a garden hose.
I then sat on the end of the bed and the leg broke off.
I called the front desk again and asked them to send someone up to check all these issues.
When then man came up I stuck a dirty pillow under his nose and asked what he smelled.
He said the pillow and the Linens smelled dirty like they had not been washed.
At this point he finally suggested that he could change my room which they did.
That room was slightly better smelling
the shower didnt work well in that room either they had a plumber up to fix it.
The air-conditioner barely kept room cool.
And to top it all off the next day when I entered the room a piece of the door trim fell off and hit the ground.
They sent someone out to fix that too so I had to sit there and listen to him banging nails into wood trim on my vacation.
When I checked out I asked the woman at the desk if she spoke English and she assured me that she did. I asked her about all the problems I had and all she did was smile. When I asked her what she was smiling about she just continued to smile
So I settled my billing and left figuring they obviously just don’t care.
I paid close to $3000 Real for two rooms three nights for what was advertised as a four-star hotel.
I have stayed In local hotels and motels that put this place to shame !!!
Other than a beautiful location there’s absolutely no reason to stay at this hotel.
I guarantee you that they will read this review and discounted as just a disgruntled hotel guest and it’s not true.
Believe me when I tell you everything stated above is exactly what happened !!!!response / report this review -
02 October 2017
Room was quite good, ample, airy and comfortable. Matress was excellent, firm yet cozy and no bumps. Lightning was very good as yellow light bulbs were used instead of white hospital like. Cleanleaness was top and Cristiana was a very attentive and good room maid leaving the room in perfect order and pajama perfectly placed. Car parking excellent and staff taking care of attentive and friendly. Breakfast very good and well organised.Fresh croissants werw a plus, fruit selection very limited. Restaurant at ground floor offered good value and dihes were delicious.
On the downside, spa was a big letdown. I booked a bamboo massage and there was no one capable of delivering it. I had to cancel. Front desk staff was efficient but very distant and not very friendly.
,response / report this review -
20 September 2017
For the price, probably the worst hotel I've ever stayed in. Overly expensive, the room was okay, but the soaps/shampoos were horrible. The water in my sink was coming out with dirt (the lobby said that the water tank in the block was being cleaned and offered me another room) at the checkout, had to wait 10 minutes for them to check the fridge in the room (yes, in a 400R$ a night hotel) (and no, there's not even wine in the fridge). Also the rood room service brings you is litterally the worst. No way it's made at the hotels restaurant (mood) witch is a pretty nice place to eat!
response / report this review -
12 September 2017
It was a nice experience, hotel with a really good central location. The bedroom was clean and comfortable. I had a bad experience with wifi, it did not work at all. I have used my cellular data during the whole stay.
response / report this review -
22 August 2017
Business stay but what a great location! Plenty of restaurants and shops near by. The view of the Atlantic Ocean is wonderful!
response / report this review -
16 May 2017
All well. Suggest you have at least one English speaking staff in Resturant.
response / report this review -
17 April 2017
Amazing experience, perfect location, perfect accomodation and facilites. Excelent customer service.
I just recommend you to improve a pool bar service that must be useful and available all time mainly in hollydays and weekends.response / report this review -
11 March 2017
Hotel da rede Mercury top
response / report this review -
08 March 2017
Super friendly staff, great location, amazing view!
response / report this review -
24 November 2016
Beautiful and best hotel in town, modern and well kept, full of light and privileged situation facing the beach. Staff nice and helpful.
Rooms noisy at night, could not identify what it was but kept running all night long during my stay, some engine, motor or installation.-response / report this review
