Péssima pousada, atendimento horrível. Chuveiro péssimo, camas desconfortáveis. Muito mal localizada
Ótima pousada
Telefone fixo esta sempre ocupado nunca consigo. Quero reservas para julho.
Bom estabelecimento, ideal pra casal relaxa, quartos amplos e agradáveis.
Warning!!!
Warning!!! Warning!!!
I checked into this hotel and I had 20 -20 US dollar bills ($400us dollars). This money was in my wallet, which I never carry with me outside of a hotel. I have reals (Brazilian dollars) and a credit card that I carry in my pocket for going around town. One night before my departure from the hotel ((Pousada Paraiso Do Cumbuco) (I counted my bills and there was 13, I was confuseddid I spend money somewhere, I know I didn't. The next day i went kite surfing and came back to my room and there was now 10 - 20$ bills in my wallet. I confronted the owner and had a friend that speaks Portuguese explain the situation. They said they have never had a situation occur like this in their 3 year ( remember now that they have a 14 yr old boy living on the site who acted very strange to me). My Portuguese friend explained the entire situation to them in their language and they did nothing. The hotel is gated and no one can come in or out without the knowledge of the family running the hotel. After speaking with my friend that spoke to them, they wanted to say that, " gringo's come and go out to the disco tech and spend money and don't remember. 1- I never took my US dollars out of my wallet, and there is not a cambio (money exchange) in Cumbuco. I went over the situation with the owner and his other son who speaks some English. They said they would do nothing about the situation. I told them that it was the young boy who stole the money and they refused to address the situation. I carry the US dollars only for emergency and never take it out. This was the first time in Brazil that I did not hide my wallet. It was a family run place and I thought it would be safe. The pockets of my back pack were open as well other things disturbed. I am a very experienced traveler who let my guard down when feeling safe. Traveling lesson for me. There is no doubt in my kind that the teenage son of the family stole my money. The manner that he stole from me twice is purely indication. I did not say anything the first time because I was confused. But the second time was purely unbelievable. The owner refused to investigate the situation or do anything. Do not ever stay here and risk your valuables because this family has a young boy thief. I could care less about writing reviews. I what happened, it's obvious, and I am trying to protect others. If you speak English???? This place is a compound! There is no one coming in without the family knowing. I asked them not to clean my room the three nights I stayed there as well. Stay way!!! It's not a lot of money, but it is a discomfort
Acesso ruim à vila dos pescadores. Chuveiro tem água quente, mas cai mais água pros lados que para baixo. Cai pouca água no chuveiro. Travesseiros e lençóis péssimos. Um lençol estava até rasgado. O café da manhã é mais ou menos com ovos, tapioca, pão queijo, presunto e iogurte. Mas o suco e o bolo eram artificiais. A piscina é a recepção são boas.
Foi a pior experiência da minha vida.. Chegamos por volta das 20 horas no quarto deluxe ou sei lá como eles chamam (melhor da pousada) e me deparei com uma cena horrível..
Baratas mortas no chão , várias aranhas nos cantos das paredes, formigas e muita poeira por trás das cortinas. Atrás da TV tinha um balão estourado e mais alguns insetos mortos.
Lençol rasgado e sujo , toalhas de péssima qualidade.
Quando informamos ao rapaz que fica no local o mesmo informou que não tinha ninguém para limpar e que não poderia fazer nada.
Como assim ? Na mesma hora peguei minhas coisas e pedi para estornar meu cartão , o gerente que não estava no local, aos berros no telefone disse que iria nos multar em 190 reais, além de ter sido super agressivo. Pensei em chamar a polícia , mas sinceramente não queria ir para a delegacia.
Fica aqui um aviso para quem pensa em se hospedar nesse local.
P.S: as fotos são fakes e muitas avaliações com elogios Tbm.
The service was great, the rooms are good and the location is next tô the Beach. The pousada has a small pool and its a beatiful place.