I called to find out the value of the sticker paper and they informed me that it was R$30. When I arrived at the store, I asked the same person who answered the phone for the sticker paper. Arriving at the cashier, the amount was R$60. I asked because the price was double what I had said on the phone. She said she couldn't do anything, that is, I wasted my time and gas to go to the place.
Unprepared service and professional commitment to the customer.
Bad experience, total disorganization, disrespect for the customer and employees without any training. I turned in my daughters' list of supplies and it was a mess. They have been harmed for three months and are still waiting for the book, which has already been paid for. It is regrettable that there is still someone who establishes himself with such incompetence. Perhaps there is a lack of good competition!
To make matters worse, yet another confusion was caused by yet another lost employee, now I just found out that the manager charged for two books and only ordered one. Still no books. I've never seen anything like it!
At the time of payment, I used a new credit card and got confused with the password, I asked to leave my purchase separate because I would be back to pay. When I returned, the cashier had thrown the codes away and they had to reorder. being that we asked to leave it separately and the girl at the cashier still made an ugly face looking at my wife and I as if we were doing something wrong
The store manager didn't even want to know about the behavior of the employee who even mocked me for paying in installments for purchases that cost 600 reais
Great stationery shop with terrible service over the phone, the attendant had no desire to sell or work, no attitude, seemed to be doing a favor, with no interest in the sale. I hung up and went shopping elsewhere, unfortunately.
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