La peor agencia de alquiler de autos del mundo. Al momento de alquilar lo hacen a las apuradas y en un portugués incomprensible. Entregan el auto con rayones y abolladuras que no anotan en el formulario de entrega y hay que obligarlos. Al momento de devolver el auto, lo revisan con lupa y OH CASUALIDAD siempre encuentran algun detalle que supuestamente no tenía. Obviamente se guardan la plata del depósito y SI TE HE VISTO NI ME ACUERDO.
Terribles estafadores.
Completamente desorganizado. Cobraram a locacao no meu cartao duas vezes e finalmente quando devolveram nao me reembolsaram o valor total.
They double charge your credit card. The Avis in the USA blames the Brazilian location and when they gave my money back, it was not the full amount. I will NEVER rent from AVIS/BUDGET again.
MALISIMO EL SERVICIO, no me devolvieron los 800 reales de la garantia que te hacen en la tarjeta, siendo que devolvi el auto en perfectas condiciones. nunca mas AVIS!
Mas que atendimento ruim!
Estou ainda a 40 minutos tentando fechar contrato e pagar.
Evitam avis-budget galeao.
(& evitam tambem unidas/alamo, é ainda pior).
O atendimento é terrível. Nada profissional.
Já a empresa, não age com ética. Não dá suporte algum aos clientes e pratica overbooking.
Reservar um carro e nada é a mesma coisa.
Ok
I'm extremely desapointed with the services provided by Avis Brasil. This has been the worst experience I've had with a rental car and rental car company in all my life. It started with the car pick up when all the information I input online for reservation was useless as I had to provide it all again at the counter. At the car pick up there were some damage to the paint that the employee told me they were minor and I should not worry about it and refused to note on the inspection document. On the following day, the car broke as soon as I started, leaving an oil spill. I had to call 5 different numbers and speak to multiple people to resolve the issue. The store told me to call roadside assistance, they will send a tow truck but tell me to call back the store about the replacement car. The store tells me I need to go pick up it up at the branch and tell me to call back the roadside assistance and they would organize a taxi. It's unacceptable to have to call two or three sites, multiple times to try to have an issue resolved. I'm tired of dealing with Avis.