Name: Avis
Address: PÃ§. Senador Salgado Filho, s/n Aeroporto do - Centro, Rio de Janeiro - RJ, 20021-340, Brazil, BR
Telephone: +55 800 725 2847

Avis is a car rental, located at Pç. Senador Salgado Filho, s/n Aeroporto do - Centro, Rio de Janeiro - RJ, 20021-340, Brazil. They can be contacted via phone at +55 800 725 2847, visit their website www.avis.com.br for more detailed information.

Location :

Pç. Senador Salgado Filho, s/n Aeroporto do - Centro, Rio de Janeiro - RJ, 20021-340

Contacts :

Added by Jopie, at 29 December 2013

Monday 6:00 AM – 11:00 PM
Tuesday 6:00 AM – 11:00 PM
Wednesday 6:00 AM – 11:00 PM
Thursday 6:00 AM – 11:00 PM
Friday 6:00 AM – 11:00 PM
Saturday 6:00 AM – 11:00 PM
Sunday 6:00 AM – 11:00 PM

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Román Servetto

03 April 2018

Me cobraron 50U$D por devolver el baul con un poco de arena, lamentable
Tony Andrey

22 June 2017

Péssimo atendimento bloqueio indevido do calção só fizeram o estorno após 60 dias depois de muita briga
Edson Stainski

08 February 2017

Faltam funcionários e o atendimento é extremamente demorado. O pessoal que atende é educado, mas limitados pela falta de melhor estrutura.
Luis Fernando

31 January 2017

Excelente!
Pedro Risolia

04 January 2016

Em horários de pico faltam funcionários. Mesmo sendo bons funcionários e atenciosos, a burocracia acaba levando a filas de até 45 minutos.
Flavio Menezes

03 January 2016

I have booked a car through the Avis Australian website for pick up at the Santos Dumont Airport in Rio de Janeiro. I arrived on time to be told -- by a not very polite staff -- that there were no cars available. I had to wait for over 2 hours to get a dirty car at a category way below the car I booked.

The car had a mechanical failure (the engine light was flashing) two hours after I rented the car and on my way to another city. The car had to be towed (could only be organised for the next day) and I declined the offer a taxi to drive me back to Rio (2 hours away) to get a replacement car. At that stage I had zero confidence on Avis' ability to offer a decent rental car -- the type of car that you expect to rent when you go through Avis' Australia website -- in a timely manner.

I asked them to cancel the contract and refund the money -- btw, I had to pay the full rental (16 days) in advance. It has been a week since the car was towed and I am yet to hear from the store and of course they have not refunded my money.

I called Avis customer service in Brazil who sent me an email saying they have contacted the store but haven't heard from them either.

I had to make alternative travel plans and I am incredibly disappointed with Avis. If they don't have the ability to provide an appropriate service in Brazil, then they should say so in their Australian website.
Michael Hill

05 January 2014

HORRIBLE! Don't waste your time here. I literally had to wait in line for 4 hours today. On a holiday weekend, they only had one worker on duty and the process is so disorganized it takes over 30 minutes per client to do a simple registration. The staff was not even apologetic of the mess. They were having to print out and type things manually, then people would have to wait for cars to be washed an additional 30 minutes after waiting 3-4 hours in line to sign a contract. To top things off, I couldn't get a car because they would not accept a photocopy of my passport even though I was advised not to carry my passport due to the crime in Rio. Credit card and driver's license are not sufficient despite what the reservation confirmation details state.