Name: Direx SA
Address: ul. "Chelopeshko Shose" 14, 1839 Sofia, Bulgaria, BG
Telephone: +359 700 20 373

Direx SA is a point of interest, located at ul. "Chelopeshko Shose" 14, 1839 Sofia, Bulgaria. They can be contacted via phone at +359 700 20 373, visit their website www.direx.bg for more detailed information.

Location :

ul. "Chelopeshko Shose" 14, 1839 Sofia

Contacts :

Added by Jopie, at 04 October 2021

Monday 11:30 AM – 5:00 PM
Tuesday 11:30 AM – 5:00 PM
Wednesday 11:30 AM – 5:00 PM
Thursday 11:30 AM – 5:00 PM
Friday 11:30 AM – 5:00 PM
Saturday Closed
Sunday Closed

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Nedyalko Marinov

08 November 2021

Great services, very good and responsive team. I haven't had any problems so far. They work accurately and correctly with their clients.
Е. К.

27 October 2021

I mainly send shipments to Europe. Most of our shipments are to Germany and arrive quite quickly, within 4-5 days. We have been working with them for 3 months and so far there has been no problem.
Спаска Константинова

27 October 2021

I use the service to send mainly to the United States, the support team is very kind and responsive. I have been working with them for a year now and each time they notify me of any delays in deliveries to specific destinations. Thanks :))
Sophie M

20 October 2021

I have been using their services since the beginning of the pandemic, almost a year and a half.
Rumiana Mihaylova

11 October 2021

We used Direx's services to send shipments to Europe, misled by the low prices. In the service itself, the customer prepares everything for the shipment through their system on the Internet - packaging, labels, bill of lading, manifest, everything. They have instructions for the whole process, which we followed exactly and we called with questions all the time so that no mistakes would be made. Their system itself was constantly collapsing and was in the process of change, there were difficulties in filling it in because they required codes and knowledge from freight forwarding, which the regular customer could not know and did not appear as options in the panels. According to the instructions, we sent 3 shipments in a common package and 1 manifest with a protocol for 3 shipments to 3 addresses. It turned out that no one in their distribution center bothered to read the protocol in paper or electronic form and everything went to one address. Communication by phone shows complete disorganization, they even admitted that such cases are repeated constantly ?? !!! It is not clear how to react, they do not have a procedure, obviously everything is done in order to take some money from a seemingly cheap service, which is too expensive for you because of the time, effort and risks. No control, apparently not enough people in their center to save money from salaries. They explain to us over the phone that our packaging was not correct, and it is from Econt, who are their partner. We are told on the phone that they should be in a common shipment, and subsequently that they should not. And now this whole story will cost us more than using any other courier. I do NOT recommend using the services of this company! The time, effort, risks and troubles are too great, ie. the cheap price is actually very expensive!