Room was nice, comfortable bed, Clean. Air conditioning did not work, lucky that it was cool out and could open a window. Bar fridge did not work and the front desk refused to let me have ice to take to the room. Said it was not allowed.
Slight under average place. Might of been really nice 10 years ago but now it is just forgotten and nobody is looking after it. Not to mention i felt like the hotel staff were more about getting money from me rather than making me feel relaxed.
Stayed here for the Tomorrowland festival which was a popular choice and offered a bus service there. The rooms were great and nicely air conditioned. However the room service was terrible and we heard they left someones room open for a whole day and the staff at times weren't very nice and helpful and they tried to overcharge us when we booked out when we already paid the fill amount up front so be careful especially of the guy with the medium length brown hair and streched ear piercings he shouldn't be working there with such a rude attitude towards guests.
Nice hotel but it seems to me that the hallways are a bit too dark. Rooms are clean and tidy with a nice "primitive flemish" artist painting at the back wall
Comfortable rooms and friendly staff walking distance from central station. Some of the carpets are a little worn down.
Very nice staff. Cool hotel all in black and dark. The AC was broken but I think it's a thing here In Belgium :p
Been there previously. The first time 1 year ago it was terribly bad. Today its clear they invested in trainings of their staff and freshed up their rooms. I had a great time here.
The room was too hot, even hours after the AC working nonstop, definitely a problem with the infrastructure. Could not open the windows neither. Could barely sleep at all.
Also, could hear everything from neighbouring rooms, from TV all night, to people letting the door close, everything.
Overall terrible experience.
On top of that, the curtains were old, ragged and dirty.
The hotel itself had some style and the breakfast was not bad. The location was also quite good.
Was unimpressed, the wifi was horrible not even connecting and the staff could do nothing but make excuses. The bed were comfortable at least.
Nice hotel, breakfast is proper. Had a proper room, could be modernized a bit more. Hallways are very dark, a bit eery :)
it was a dead loss. as we went through the main-entrance, we could see one of the ladies at the reception hitting the keyboard of her computer while cursing in dutch. then, after keeping us waiting for like five minutes, she gave us our keycards and we went up to our room. at first: the rooms ARE very small. as i hung my jacket on one of the wall hooks, it came off, and on the backside you could see that it was sticked to the wall by something like a tesa poster strip. the paint on the wall came off here and there. And regardless of the word "design": who in the hell had the idea to put only one table at the side of a two-person-bed? or the light: i had to shave in front of the wardrobe-mirror, because the light in the bathroom was too sparse to recognize anything. at the next day we came to the hotel and somebody forgot his or her very dirty filthy cleaning towel on our table. that night it was very cold too, and our room was very drafty, because it was renovated a short time ago. so went down to the reception. lady: "didn't you were informed about this situation?" we: "no, we weren't." lady: "I'm very sorry about that. I could give you a reduction of 30%, if that's okay." we: "oh, yes, that would be very kind, thank you." lady: "do you want it back or should i book it back on your credit card?" we: "book it back on the card please, thank you." lady: " yes, i will do it right now." a few days ago, my girlfriend checked her account, and she couldn't find any money from the hotel. so she called the reception. the lady said she NEVER said anything like this to this to us. it is so ridiculous. please do yourself a favour: don't go there. thank you.
Great room size, clean with very comfy bed! Plus having a bath was a massive bonus! The staff are very helpful and hotel lobby and bar is of a high standard. Excellent value for money.