This location provides terrible customer service filled with very inefficient employees. Ex. Employee 1 took all my data to open an account but did not process it and went on vacation. A week later, I had to redo the whole process with employee 2 who put my address incorrectly (shipping my bank card somewhere else). Three weeks later, I still do not have a bank card or access to my account. Avoid the Leuven Centrum location or this bank all together. Expect feeling frustrated and having to waiting a long time for unorganized and unstructured service. These experiences say much about the services expected down the road.
A truly unacceptable level of unprofessionalism.
A bit chaotic. Getting my bank card was riddled with issues and took two more weeks than it should have.
Terrible atmosphere, always waiting lines, always minutes of waiting if you try to reach by phone and listening to yet another "für elise" which reflects the old fashioned style of this bank
Goede bank
Large branch of multinational finance institution.