It's typical ikea. Lots of parking space and playground for kids. There is restaurant and of course the full spectrum of ikea merchandise.
The service is f**g horrible. If you don't speak French you are screwed.
I can understand, that it's my problem that I don't speak French, but at least staff can pretend that they try to help, not gonna happen.
You can order delivery service only for current day or the next one, not for several days for advance. Time gap is also very precise "we will come somewhere between 3-10 pm, no kidding 7 hours gap. You can cross the whole Europe. And after all this pain, my purchases were just not delievered. I've called to the delivery service, and there is only a fu**ing voice machine in French, where you need to choose what number to press, and it's like a labyrinth you need to guess a sequence of 5 numbers to get to some person, who obviously won't speak anything except French.
That was my worst experience, really reminded me about customer service in Soviet Union.
UPD: My items have not arrived in time, because the drive LOST MY NUMBER. That was an official excuse, and besides I have to pay extra 15 euro, because the retard on the service desk missed something, and charged me less. Thank you IKEA, Nice Job. #Ikeasuckballs
Not very costumerfriendly, 2 staffmembers that i ask to help me didn't speak English. Thats not a problem, but it is a problem that they don't want to help me because i didn't speak French. They were rude and did no attempt to understand me, and they didn't want to ask another staffmember to help me.
The staff was particularly nice during this visit, from shop assistants and cashiers to those in the snack shop and expedition.
We all know Ikea, but avoid return area at any cost. Slow and understaffed
Overall good, but the availability of the products is really not clear
Nice place. Convenient location. Anyone visiting Luxembourg could drop by here for a meal.
Fast and efficient only if you avoid rush hours
Very economical rate and wide range of products
Its normal style and quality, Ikea Arlon offers a good alternative for 3 countries around and a decent price.
There is a playground for kids with childcare. It is easy to have shopping for parents accompany small kids.
Prepare your visit in advance and avoid the rush hours. Long wait at the service desks.