About
Location :
Added by Jopie, at 09 December 2015
Gallery
Add missing information
6 Reviews
-
13 November 2017
We lost our phones and wanted to make the declaration for insurance purposes. The service at the police station was pleasant and fast, despite many clients. Police officers spoke French and English while some of the documents were Flemish/French/English, others only in the two official languages. Nothing to complain (I am sure that also the staff would prefer a more modern environment.)
response / report this review -
09 May 2017
Our car was stolen. We reported that to a police officer at another police station. At night a woman called that our car was found and to come in the morning to the police station at Rue du Marche au Charbon to get the car. We came and we informed why we came there. Two police officers said in French that "as you are in Belgium you have to speak French". They were very rude. A kind woman who waited in a waiting room helped and translated for us. The police officers claimed that they didn't know about our car and said that we had to call to another police station and ask again about our car. When we went outside, a police officer who was standing in front of the door said that she asked a man who was responsible for cars which were found if he knew something and fortunately he knew. He went with us inside and asked them to write a paper which guarantee getting the car from the parking. The police officers called us and one - the man - started speaking English (so they are able to speak English - if they want to). He said that to get that documents they needed to write a declaration in French so we had to get someone who can speak French. I asked someone from the waiting room but the police officers didn't agree for that woman After 1hour I found a person who helped us. We wrote the declaration, got the document and got informed that they took one license plate and sent to a Polish embassy. We went there and they said they didn't get anything. We went once again to that police station to ask if they sent it. Another police officer informed me that they did. I asked if he was sure, he confirmed that. We went to the embassy once again, then we went to a Polish consulate and talked with a consul. He called the police station and asked about the license plate. And guess what! They didn't send it. What is more, the consul translated the declaration which stated that we wanted to write that declaration in French! Finally, we got the car but it took longer and we made more kilometers because of the police officers from this police station. To sum up, if you can choose different police station do it! People inside are very rude, they don't want to help you but make you more problems. However, the woman (police officer) who was standing outside helped us a lot.
response / report this review -
30 March 2017
never picks up
response / report this review -
21 November 2016
Passport got stolen. Organised appointment with consulate to get an emergency travel document, but the day before my appointment I called to see if my passport had been handed in. To my joy the woman on the phone said yes, so I cancelled my appointment at the consulate and went to the police station to collect my passport the day of my flight. The officer at the desk said there was no passport. I missed my flight and had to wait for another appointment at the consulate, paying for accommodation and food while I wait. Is this some kind of sick practical joke they play on foreigners?
response / report this review -
15 October 2016
The two lady at the desk are rude and keep chatting and ignoring others while I try to ask about stolen stuff. One of them ask me if the lost things including passport, I said no but there's important things. Then she said "then that's not important " and go back to chatting .
response / report this review -
16 December 2015
it was awful
response / report this review
