Simply fantastic and awesome
Below average motel - place needs a lot of TLC - needs Carpets, painting and repairs. Ants in our room bed broken dirt on the floor and shower smelt terrible. Breakfast is average - only some rooms have aircon.
Reception could be improved. Rooms too.
Poor quality payment problem.invoice problem. Bad smell in room. Not nice.
Terrible place. We UPGRADED (!!!) to the Zimmerhotel from the neighbouring NRG Hotel.
The hotel NRG looked derelict, you had to check in at the neighbouring
Zimmerhotel (part of Best Western) which wasn't remotely clear. We were quickly up sold an upgrade to the Zimmerhotel, we were told this
included a breakfast. To be honest, we were keen not to stay at the grim and insecure (door just open, nobody there) NRG. There was no breakfast available when we left at 7am, even though we were told we could have it at 6.30am, we ate yesterday's stale croissants, not a member of staff in sight so we helped ourselves to juice from the store cupboard. Worse of all we spotted blood specks on our beds and all of us, particularly our 3 year old son had bite marks, throughout the day these developed and became sore and itchy and research confirmed our suspicions of bed bugs. Unfortunately our son had around 60-70 bites and had a bad reaction, his bites blistered and burst, three weeks later his skin is still marked.
DO NOT STAY HERE!!!
We had a great experience at the Best Western Zimmerhotel. We booked for this as we head to Lier, Belgium to have a stay for Tomorrowland 2014. The staff were extremely very hospitable. Bart, the owner was very good to us to the point that whatever we need was provided. I can't say anything bad about this hotel as we had a great experience last time, from breakfast to comfort, and to include transportation services from hotel to tomorrowland site too. Hopefully Bart can read this. We would like to thank him. - checked in at Room 213 (from the Philippines)
The hotel is a ten minute walk from the city center, there's a large (quite popular) gym nextdoor. People are very friendly and helpful. Breakfast is not super wow, but decent.