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About

Samsung Service Center is an electronics store, located at 191, commerce view complex 2nd Floor, CDA Ave, Chittagong 4000, Bangladesh. They can be contacted via phone at +880 1716-904066, visit their website mygalaxy.fdl.com.bd for more detailed information.

Location :
191, commerce view complex 2nd Floor, CDA Ave, Chittagong 4000
Added by Jopie, at 19 June 2016

Opening Hours

  • Monday 10:00 AM – 7:00 PM
  • Tuesday 10:00 AM – 7:00 PM
  • Wednesday 10:00 AM – 7:00 PM
  • Thursday 10:00 AM – 7:00 PM
  • Friday Closed
  • Saturday 10:00 AM – 7:00 PM
  • Sunday 10:00 AM – 7:00 PM

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31 Reviews

  • Anonymous
    18 July 2021

    very poor quality of service, don't expect such service from company like Samsung 😡😡😡

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  • Anonymous
    17 May 2021

    They charged some additional fee on parchasing any spare parts of any items like washing machine, AC, Television ect. in the name of so called " Service Charged". This is totally unacceptable and unfair. As for example if you purchased only AC remote control from them then you have to paid tk. 1600 (tk.600 for remote control cost & rest 1000 for service charge). Is it a fair businesses policy? No its cheating.

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  • Anonymous
    11 January 2021

    Good products quality, good place for Service, Customer Service support Executive have also good behaviour

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  • Anonymous
    03 December 2020

    because i got prompt service from there. My Samsung A 30 screan fully spoted & couldn't showing well.i went there & received good service.

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  • Anonymous
    14 November 2020

    Samsung Authorized service center..
    They are very cooperative..

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  • Anonymous
    10 November 2020

    Samsung Service Centre provides excellent service to the customers. The problems regarding their electronic devices are heard & solved with their higest capacity.

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  • Anonymous
    09 September 2020

    Someone referred this is the better than other samsung service center. It really is good. Their behaviour was very cordial.

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  • Anonymous
    31 August 2020

    It's a nice for original parts for mobile

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  • Anonymous
    08 July 2020

    There is a good serial maintaining system. You have to take token & when they call u can tell your problem.

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  • Anonymous
    06 July 2020

    Service was Good & Fast.
    I got my A70 Screen fixed within 2 days even though I was consented to get delivery within 10-14 days.
    If you have hardware issues with your Samsung device, don't visit anywhere else but Samsung Service Center.

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  • Anonymous
    14 March 2020

    They are very polite! Great customer service experience

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  • Anonymous
    26 December 2018

    greatest service center from one of the worlds leading electronic company.

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  • Anonymous
    07 December 2018

    One of the employees was so overrated. But, another chakma man was so cordially handle his customer.

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  • Anonymous
    03 November 2018

    Official Samsung customer care. But their service hour is a bit less than to be convenient

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  • Anonymous
    07 September 2018

    Authorized Customer Care. Service is not bad but they have to deliver services in better way than they are following now.
    The price for accessories needed for the Phones is charged highly and they also more time to supply accessories as well as deliver services.

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  • Anonymous
    26 August 2018

    Don't know if they have authorization or not but they receive my handset galaxy s8 and opened it.after that called me and informed me they can't service faulty motherboard and battery because it's from abroad.i was agreed to repair by them.they denied and told me they have no authorization to repair any handset which was bought from outside bangladesh. Suggested me to send it from where it was bought. Kind of joke!!!!!

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  • Anonymous
    09 August 2018

    good behavior & services received from the officers

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  • Anonymous
    10 July 2018

    Good service , good staff they try their best. But they should send technical person more quickly. At present they are not providing service on Friday and Saturday where customers want to get that on these days as they are staying in their houses on Friday.

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  • Anonymous
    17 May 2018

    bhalo service dey

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  • Anonymous
    17 March 2018

    Their service is very poor quality. The don't care about customer satisfaction. People who are working in the centre are pretty much boring.

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  • Anonymous
    03 February 2018

    they provide pretty intense service. But sometimes they waste huge time to recover something which they don't give any proper reason about , even though hefty service cost sometimes doesn't make sense at all.

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  • Anonymous
    19 December 2017

    Recently Changed. New Place Above Mercantile bank, CDA Ave, Chittagong..

    Damm Awkward placement 😒😒😒

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  • Anonymous
    12 November 2017

    hi অামার স্যামসাং J2(16) মোবাইল। এখানে স্যামসাং একাউন্টে অামার একটা একাউন্ট খোলা অাছে এবং gmail id দেওয়া অাছে। এখন সমস্যা হচ্ছে আমি ফোন Restart দিতে গিয়ে দেখি Restart নিচ্ছে না password চাচ্ছে।আমি password দিচ্ছি কিন্তু ভুল বলছে। এক্ষেত্রে আমি gmail password change করি ঐখানে password দিচ্ছি তবুও ভুল বলছে। এখন কি করা যায়। help me

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  • Anonymous
    11 October 2017

    I have very good customer service from yhis team. Visited 3 times with different problems & got good service.

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  • Anonymous
    10 October 2017

    Lovely place. Home appliances are so attractive

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  • Anonymous
    15 August 2017

    Authorized servicing center of Samsung Mobile Phones. Praiseworthy service delivered.

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  • Anonymous
    13 July 2017

    I'm happy for their service. They also sells phone accessories

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  • Anonymous
    16 May 2017

    one service centre on the district

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  • Anonymous
    16 March 2017

    Customer service is good here.I liked their professionalism

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  • Anonymous
    10 July 2016

    very good service

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  • Anonymous
    26 June 2016

    Services Not good enough .

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