Most of the staffs behave like my teachers do.If you go there without managing their brokers by giving money, they will kick you out without showing any valid reason. If you're pure, You will be stuck in the middle for sure.
That's where we are living. But hopefully it will be free of corruption one day.
Helpful but too much crowd 😅.
SUMMARY: Just their Process is digitalized, not those people. Surely An ugly place to visit.
I am sure that these people never heard the word: Customer service.
The document receiving & service delivery people are just worthless.
They are there just to harass you ONLY IF you don't submit your docs through an illegal agent. They will surely not accept your passport form & will make your life difficult but telling this & that fault.
In case if you prepare your documents without an agent, keep minimum 2/3 visits in your plan. Or get some connection/reference of any of their their officers.
Maximum staff of this office is corrupted. I have worst experience! I think they should be more trained up to deal with senior citizen.
Rude,mannerless persons with the classless behaviour. Simply harassing some people for no reason.No management at all,just game of money.
This is one of the most important place of Chittagong. I visited this place few times. I liked this place. I am a Local Guide of Google Maps since long times. So as a Local Guide of Google Maps I personally think that I can reviewed this important place of Chittagong.
The service is excellent. Current Director is extremely nice and skilled person. Overall I am very happy with the service.
This Divisional Passport Office is reasonably well facilities & good for local people. I visited this place since last July 2019 when I applied for Official Passport. But on that time they don't have enough official passport kota. They issued me general passport. I don't object this because on that time I have an urgency to visited India.
This Divisional Passport office is reasonably well facilitated & good for Local people. I have visited this place since 2019 when I have to apply official passport. But official passport kota unavailable that time, so they have issued me general passport & that time I haven urgency to visited India, so I don't have any argument about general passport. I am a Local Guide of Google Maps since long time. I created & edited so many place with the help of Google. So as a Local Guide of Google Maps I think that I review this place.
Horrible management..
Lot's of croud.
I think employees creating gathering intentionally.
Everything should to discipline
Staff can be difficult to deal with however mostly cooperative.
If you came here to submit visa papers for extension visit before 2pm. ( Foreigners)
If you want to collect your visa then visit at or after 4pm and there will be waiting.
Carry something to keep you busy and occupied because mostly there will be waiting here. There's a waiting area with limited seating available though.
Washroom available and drinking water also available.
Like other government's offices, everyone act like KING even gatekeeper. No manner however, if your cloths feels like you've money/power, you'll be well treated for sure.
It has been three months my wife has applied for her passport. But the passport has not delivered yet. Its supposed to be delivered within 21 days of application. She went to passport office couples of time and asked them when she will get her passport, the officer hasn't provided any specific information, only said you will get the notification when passport will be ready. I called them last three consecutive days, but nobody pick the phone last three days except today. I explained the scenario to the officer, he said he has nothing to do with this, and relied as before you will get notification when passport will be ready, he hang up the phone abruptly. I don't know what to do. Its very frustrating, We are living in such a country where one like to take their own responsibilities. No one accountable for their own action.
Please ensure quality service
They are dutiful but still they are not doing there job properly... When there is a line emty you should divide the other line to reduce the other line pressure.....
Need faster service. Please be broker free
Need faster service. Please be broker free
This passport office is a place for great sufferings. Provided information is inconsistent between the official website passport.gov.bd and the officers in this passport office.
Proof 1:
The passport website says physically present in the passport office is required for only picture and signature change in case of reissue. But, the officers in this passport office saying that physically present is required for other situations such as address change and delivery of the reissued passport. If it was just written in their official website then people would have been informed accordingly and could be prepared from earlier.
Proof 2:
The reissue form found in the passport website is single page. But this Monsurabad passport office is supplying a reissue form that has two pages. The filled up single page reissue form was totally unacceptable from me. The reissue form filling has to be performed twice due to the wrong website entry.
This passport office is a place for great sufferings. Provided information is inconsistent between the official website passport.gov.bd and the officers in this passport office.
Proof 1:
The passport website says physically present in the passport office is required for only picture and signature change in case of reissue. But, the officers in this passport office saying that physically present is required for other situations such as address change and delivery of the reissued passport. If it was just written in their official website then people would have been informed accordingly and could be prepared from earlier.
Proof 2:
The reissue form found in the passport website is single page. But this Monsurabad passport office is supplying a reissue form that has two pages. The filled up single page reissue form was totally unacceptable from me. The reissue form filling has to be performed twice due to the wrong website entry.
This is a Regional Passport Office at Monsurabad in Chattogram. It's Government Organization. Peoples in Chattagram can make a new Passport and renew from this office. This Passport Office is neat and clean. Staffs are helpful in this office. To make a new Passport is easy now than before. Peoples who needs a new Passport can apply also online.
To avoid hassles all are requested to fill up the passport form over online. And off course fill up ur name as per ur NID. Don't confused with instructions written on page number 4!!!
People come here even before opening the gate. There is ample security and the staff working here are helpful. Though sometimes they tend to scold people for their mistakes. I don't know why but the passport office takes more than a month or so to deliver the passport after applying.
A government office for making passports for BD citizens and visa office for foreigners.Passport office, is at Mansurabad, on Dhaka trunk road. It is very near to WAPDA Colony and Dewanhat Godowns. This office is surrounded by Boubazar, Mistri para, Sobuj bag, Abul Khair Group head office, Tiger pass Railway colony, PDB high school and DBBL Rocket and agent office.The staff are well behaved and helpful.Previous corruption has reduced, by filling in the online form and submit the pain is much less.However, the police verification to reduce corruption in the police is not a dime
Now its good in service
There is a guy called Sadhan, whom helped us immensely. Great experience.
once people used to face so much trouble during the application for passpost submission. But a present the officers are so co-operative and easy to contact. Though people have to stand in the queue for the processes, but the staffs are always active. Besides the brokers or agents can hardly grab the opportunity for any corruption.
service is good according to Bangli standards. but foreigners suffer with their inconvenient procedures and disrespectful behaviors.
Good place but crowdy
The best government office I have seen in my life time. The staff are well behaved and helpful, something that you will never find anywhere else in Bangladesh.
They follow a well organized filing system, along with staff who aren't rude at all and are happy to guide you along the whole process. which again im mentioning.... You will never in any other government office in this country.
Especially the AD and the DD, they have made this government office a shining example of what can be achieved under the right management. More government offices should aspire to be like this Passport Office.
Passport office, is at Mansurabad, on Dhaka trunk road. It is very near to WAPDA Colony and Dewanhat Godowns. This office is surrounded by Boubazar, Mistri para, Sobuj bag, Abul Khair Group head office, Tiger pass Railway colony, PDB high school and DBBL Rocket and agent office. Passport office is an extra ordinary govt. office. Every body those want go to another country, they need a passport and they are to go-to passport office to make a passport.
A government office for making passports for BD citizens and visa office for foreigners
they provide the best services
Provides good service. But should be given more good..
If you go there you can understand that stem of digital, there are lot of difference in now and ago. Now there are a neat and film system for making passport. I really enjoyed my time there. Now it looks very easy to make a passport. You can deposit money online and you can fill up your form online.
i request you to make online passport,
otherwise they will only harass u by pointing out unnecessary things and will make you go round here and there,i made my passport online,i didnt have to face any of this,but my father did offline,and they made us go through so much tasks for dalali,if you need help on online contact me
For submission of filled-up form counter is open from 9:30 am to 2 pm
room number 306 is open for any kind of enquire.
specially for Indian peoples....
right place... passport and visa prossaing office
Local passport office, another one in pachlaish.
Passport and Visa office in Chittagong.