Name: Flow Head Office Windsor Lodge
Address: 4C35+56F, Bridgetown, Barbados, BB
Telephone: +1 800-804-2994

Flow Head Office Windsor Lodge is a point of interest, located at 4C35+56F, Bridgetown, Barbados. They can be contacted via phone at +1 800-804-2994, visit their website www.discoverflow.co for more detailed information.

Location :

4C35+56F, Bridgetown

Contacts :

Added by Jopie, at 21 October 2017

Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday 9:00 AM – 4:00 PM
Sunday Closed

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Jamie Stoute

18 August 2021

Flow customer representatives have no authority to use their discretion on matters. Customer service representative was polite but issue was not resolved because they are not trained and basically respond like robots. Do better Flow.
Allison Holford

29 July 2021

Very poor indeed. Can't blame all the staff
Deborah Thompson

02 July 2021

The waiting is too long. Especially when you are waiting and can see the customer service people standing around talking to one another. Just remember that your customers have other places to go and God forbid be on their lunch break. Do unto others as you will have them do unto you. Try to cut down on the time waiting.
Harvey Barrett

18 June 2021

I visited this morning 18/06/2021 at 8:40. I was not prepared for the service I received at reception desk, as I am always impressed with the service. I however, was not impressed on this occasion due to the offhand ish manner in which the clerk behaved. Her tone and choice of words did not make up a good offer of customer service. I hope Flow monitors these posts such that one person does not taint your outlet. Based on the time and date mentioned in this post, I hope you can find out from the person on duty at the time if she was/is having a personal challenge.
A E James

10 June 2021

Always a good experince doing business with Flow.
SN Darlington

09 March 2021

They do not have a technician at that location
Felicia Walrond

05 February 2021

service was very good
Jim Alleyne

06 November 2020

Service have improved tremendously
Leroy Belgrave

23 September 2020

The customer service representative was extremely helpful and understanding
Marlon Bascombe

28 August 2020

flow
Sonia Whitney

18 September 2019

First time service was speedy
Anthony B

25 July 2019

Usually crowded and slow, but the drivethrough dropbox for cheque payments is an awesome idea.
Natasha Pitcairn

29 May 2019

This place sucks. I came in to have services put at my new place. They did not put what I asked but instead charged me hundreds of dollars. They will not fix in until I come into the store which is a MAJOR INCONVENIENCE.
Allison Thomas

21 March 2019

The customer service was unexpectedly good, it seemed to extend beyond the door cause I saw a staff member come out and help someone who had difficulty walking. I'm not sure if that's usual but it was good to see. There was little to no wait to talk to an agent and all the booths had someone waiting to assist. On my way out even though they were cashier's available someone was using a machine by the door to pay a bill so I guess paying a bill is easy too.
Samaiya Osbourne

24 February 2019

Very helpful and friendly staff!
Umar Hinds

15 February 2019

Fast service. Comfortable environment.
Jerry Gibbons

08 January 2019

Best place to pay your phone bill.
Lana Simmons-Rowe

11 December 2018

It was a pleasant experience. I was met at the door by a pleasant young lady who promptly gave me a ticket and ushered me to a seat. Then I dealt with Leanne Craigg, another delightful experience. Very professional and knowledgeable. She was even kind enough to call after I left to make sure my phone was working. It was an unexpected pleasure and glad that the face of Flow has changed
Rosemary Cumberbatch

30 August 2018

My experience with Rochel Griffith was a professional and pleasant visit. She greeted me nicely and gave me the information I needed. The young lady at reception was also very pleasant and professional.
Maria Watty

22 March 2018

Needs to get with the program. For a small country they not ready very poor service
Kim Hunte

24 January 2018

A total waste of time . A long wait and no resolution to my problem
Colin Alleyne

18 January 2018

Nice reband office where you can go to pay your bills and have your queries solve
Mell Clarke

12 January 2018

I was impressed at the welcome I got at the front desk. Waiting to pay my bill was a bit long, but then having to wait even loner for a customer representative was extremely long.
When I got to Claire, I could see why I had to wait soo long. She was extremely professional and I found out immediately that I only was not only given wrong information on December 29, but my instructions were not carried out for my service to be disconnected. Luckily, I had a paid receipt to show I was in the office. The service was NOT turned off as requested and was on all that time with no one using it or in the house.
She immediately turned it off, but Flow's service was down so she was unable to complete the transaction, but was told by back office the time and date has been noted and try in the morning and that I will not be disadvantaged. At every turn she told me what she was doing and I left the office feeling good.
I spent about 2 hours in there, but it was well worth it as I came away feeling satisfied. Perhaps the training she was given about the company's services should be given to ALL employees as some of them really don't know and has been giving customers like me false information and not carrying out the instructions that will make them pay Flow money unnecessarily.
Well done Claire and keep up the wonderful work you are doing on behalf of Flow.
Traude Walton

19 December 2017

Recently renovated, will wait and see how that translates in to better service to the customer
D MICHAEL ALKINS

28 October 2017

Service seems to have significantly improved since the last time I was there (about a year ago)