Hotel Fairmont Baku - Flame Towers

Location :

• Anynomous

  10 September 2020

  Actually a very nice hotel with good staff, great spa plant and views of Baku. The rooms were also very beautiful and big. But when we were there, there were some delegations from Central Asia, the associated security personnel was very unkind. It was very impractical to come into the building. We had to wait and join a queue with our heavy luggage to come in. After that, a security dropped our camera bag, luckily nothing broken. I hope the hotel will communicate better in the future when they can have such events so you can descide if you want to go or search for another.

• Anynomous

  07 September 2020

  One of the best hotel in Baku the sea view rooms are fantastic. Room quality is quiet high i believe that you will be satisfied

• Anynomous

  13 January 2020

  Stunning hotel with incredible views but the service is shocking. Someone with access to our room (presumably a staff member) stole my bank details and tried to carry out a series of transactions over 4 different cards I had left in the room (luckily my card companies caught it early). When it was reported to the hotel they completely ignored my email. If you stay here ensure ALL your valuables are kept in the safe in the room.

• Anynomous

  29 December 2019

  Its the iconic building in Baku later discovered that our Hotel was in same building.. Excellent rooms... swimming pool having 3 options within the hotel.... Overall Best Hotel in Baku and at city center....👍👍

• Anynomous

  10 December 2019

  Wow.. It was nice experience.. We had problem in the room in the beginning but thanks to their wonderful management problem, was solved to much better room and facilities.. The hotel restaurant are amazing, hospitality is spectacular.. Special thanks to Mr. Kamil "Manager there" and very special thanks to Ms. Alya at reception in morning shift.. I always believed to experience local hotels in the town I visit but fairmont proofed that international standards can last everywhere all the time..

• Anynomous

  25 June 2018

  فندق راقي جدا ونظيف، تعامل الموظفين جدا راقي واحترافي. الطابق الأرضي البهو كبير وشرح فيه قهوة وبار وشيشة وجلسات خارجية، بالدور الثالث نادي جاز وبالدور الخامس بركة سباحة وجاكوزي ونادي صحي و نادي رياضي ولونج وبار على البركة وجلسات جميلة مطلة على المدينة. الغرف شرحة ومودرن الفندق رائع جدا يعيبه فقط موقعه لأنه على مرتفع صعب كل ماطلعت ترجع له مشي تحتاج تاكسي

• Anynomous

  12 June 2018

  Amazing hotel
  Try and get rooms 10 or 11 on each floor. They are massive.
  Most comfortable bed slept in at a hotel

• Anynomous

  02 June 2018

  It's a lovely place to stay. The towers give you a spectacular view of the Caspian sea from one side. The service is also very nice and they have excellent staff. I had been here as a part of the group tour so they had special arrangements for Indian food. The food was unbelievably good. Overall the stay was worthy and I will never forget this experience.

• Anynomous

  24 April 2018

  The best hotel in Azerbaijan without thinking or even go to the other hotels, everything was nice there (and the FOOD of course), but we (my family) went there definitely the wrong time, there were alot of VIP People, there were "i think" prime ministers of other countries, overall. Its the best hotel i've been to

• Anynomous

  29 March 2018

  Below expectation
  The hotel is an icon in Baku. it is one of the flame towers which are well known in this city. Location Is excellent with a wonderfull sea view. Employees are friendly. Rooms are spacious and clean but windows are not wind proof. I couldn't sleep the first night when it was windy. There is a nice indoor swimming pool. Breakfast buffet is not bad but has limited variety of food. Service is very poor. No body cleaned the room in two days. I had to call them at 6 pm to clean the room.

• Anynomous

  09 March 2018

  I wish I could give this hotel -5 stars! We booked 2 rooms a month prior to our arrival to Baku. 3 days before our arrival we received an e-mail notifying us that our booking has been cancelled. Fairmont hotel already charged us for the rooms, which was a big surprise to us. We have called them to inquire about the CANCELLATION. We were notified that a government delegation is coming to fairmont and thus they cancelled our reservation to accommodate us. They did not even bother to provide us with an alternative. I can't believe its an international hotel chain with ZERO customer service.

• Anynomous

  02 March 2018

  Wow. Great hotel! Gives this hotel at least 7 stars. Everything is clean and polished, the place is beautiful, innovative design and at a very high level. I loved the spa on the 5th floor with an indoor pool and two large spa pools. Also the dry and wet sauna and all this overlooks the whole view of the Caspian Sea. The staff are extraordinarily courteous. recommended!

• Anynomous

  19 February 2018

  We are proud to extend our tradition of Fairmont hospitality to historic, windswept Baku, whose charming old Inner City boasts UNESCO World Heritage Site status and is home to Baku's 5-star luxury hotel, Fairmont Baku, Flame Towers, Azerbaijan. As the largest city and port of Azerbaijan, it also boasts a prime location on the Absheron Peninsula, wrapped by the wondrous Caspian Sea. Amid cypress-lined boardwalks and café-filled streets, the exceptional Fairmont Baku—part of the iconic Flame Towers complex - brings 318 superbly appointed guest rooms, including 19 serviced apartments and an array of Fairmont Gold options. 
  
  Here, guests can enjoy the city’s most exquisite diningranging from chic bistros to juice bars and fine dining experiences. At the same time, over 2,500 square meters (26,900 square feet) of function space, which include two ballrooms, sets the stage for memorable meetings or events.
  
  Your entire stay will be punctuated with the latest technology and the utmost in impeccable service. Luxury transportation throughout the business district and a fully equipped health club and spa by ESPA only add to the convenience.

• Anynomous

  15 February 2018

  deserves its 5 stars ...only view is enough to fell in love with this hotel
  tasty breakfst
  comfortable rooms
  friendly staff
  perfect location

• Anynomous

  07 February 2018

  This is one of the best hotels in the world. Breathtaking architecture, amazing rooms. Excellent 24/7 service. Great location.

• Anynomous

  02 January 2018

  My stay at the Fairmont couldn’t have been better. They welcomed me with a complementary early checkin at 7am, and gave complementary chocolates in celebration of the new years eve. The room were impeccable, together with the service. Amazing facilities, with the best view of Baku, in the landmark location that is the flaming towers.

• Anynomous

  25 November 2017

  5 stares hotel. But I'll give them more star because the great hospitality that they give to there guests.

• Anynomous

  23 November 2017

  Thank you very much for this unforgettable two days, especially to Miss Natavan at the reception desk for her empathy and attention to the german streetbiker ;-)))

• Anynomous

  30 August 2017

  I went to the spa, with an advanced phone request for details about service and prices. At arrival, half of the service (sauna and steam) was broken and the external swimming pool was optional for additional 50 AZN. So I didn't enter, even if it looked good and the staff was kind in excusing for the troubles

• Anynomous

  09 August 2017

  Worst 5 start hotel I've ever stayed in. Terrible air conditioning in the building and I visited in summer 2017. Believe me this hotel has not been maintained since it was built do I recommend any other hotel in town other than the fairmont!
  
  **An update: I just checked out of this horrible hotel and the guy in reception finally admitted that the air condition system in the hotel is down and damaged from a week ago and he told me that technetians are coming from Canada to fix the problem! The management should at least stop booking guests in until they fix their ac and fix their service with their ac system.

• Anynomous

  08 June 2017

  I stayed there for two days but I wished I could have increased it for days more
  The hotel is excellent in all respects such as beauty, luxury corridors, room, spacious room area, sea view and distinctive services. Below are parking lots, as well as outdoor and indoor swimming pool.

• Anynomous

  13 July 2016

  We stayed on a Gold Floor. Great service and fabulous views from the Gold Lounge. Baku is an amazing city.

• Anynomous

  28 May 2016

  Great hotel with an impressive chandelier in the lobby.
  You can find here all the facilities of a 5 star property and Fairmount standards.