Name: The Good Guys Osborne Park
Address: Tenancy 4, Hometown Osborne Park, 381 Scarborough Beach Road, Osborne Park WA 6017, Australia, AU
Telephone: +61 8 9202 8900

The Good Guys Osborne Park is a general contractor, located at Tenancy 4, Hometown Osborne Park, 381 Scarborough Beach Road, Osborne Park WA 6017, Australia. They can be contacted via phone at +61 8 9202 8900, visit their website www.thegoodguys.com.au for more detailed information.

Location :

Tenancy 4, Hometown Osborne Park, 381 Scarborough Beach Road, Osborne Park WA 6017

Contacts :

Added by Jopie, at 28 November 2016

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 9:00 PM
Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 5:00 PM
Sunday 11:00 AM – 5:00 PM

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Dot Dobie

03 December 2017

terrible service. we came in to buy an aircon. no one to help. then we were palmed off onto someone who couldnt use the computer. spent almost an hour there.
Mc Krungtep

19 November 2017

Floor staff are uninterested in providing service for smaller household/personal products. They are quite blunt in telling the customer if they don't work in that department and show little care in finding someone who can actually help. One woman who was really reluctant to my call for help, because she wasn't from that department, just told me; "if you don't see the boxes on the shelves then we haven't got it". When I asked; "why is the item still on display then?" She just repeated her answer while she walked away. When I asked another staff for some advice for a product I was holding in my hand, she just said; "yeah, buy that one that's good". She had no other input to offer. I am more convinced to do all my shopping on-line now.
MICHEAL DA COSTA

21 September 2017

We were helped by a lovely young lady called Belinda who was amazing. She answered all our questions and was super helpful. She made our shopping experience effortless. I would highly recommend The Good Guys Osborne Park to anyone looking to buy any appliances or electronics.
Olivia Boland

06 September 2017

Absolutely the worst Good Guys store in Perth. The service was useless and the staff non existent. The store was quite empty except for 3 customers and the staff were nowhere to be seen. Oh, sorry, one was on a computer, completely ignoring the customers, one was using her mobile phone discreetly from a drawer, another staff member who looked like the manager, stood talking to an old female employee at a till at the front of the shop. He could see what was going on but did nothing to rectify the situation. After 15 to 20 minutes one guy came out and told me 'they didn't have any of what I was looking for". No effort, no interest and piss poor management! Walked out, disgusted!
Giving Good Guys a bad name!
If you want good service go to their store in Malaga.
Smelly Mc

06 September 2017

I rarely shopped here and then I had to get a TV and bluray player and the staff member (a young man by name of Alex) was so super helpful explaining everything so I could understand. Was just easy so I bought what I needed and I've sent friends there too. Sometimes it just takes an amazing staff member to make the store shine.
Well done management young man Alex is absolutely a gem! It was definitely Alex as my daughter has the same name so easy for me to remember.
The D-man

04 August 2017

The staff are great and know their stuff. The prices are cheap. Just make sure you find someone from the right Dept. for the product your looking for.
Anh Hoang

23 March 2017

I never rated a store before just because I was a bit lazy and there wasn't any place that disappointed me enough to get me here. but honestly I had to create an account with gmail and leave my feedback. Even though I'm from Asia, so I'm not very into customer service as much compared to the quality of the product, but the customer service I had today at the store was the worst ever. We had problem with our microwave that broke down after a year. Then the replaced one under warranty (we bought extended warranty) broke down after less than a month. We brought it back and they offered us to replace different model and only pay the difference. they said we had X amount (as it was the original cost of the microwave). after we picked a new one, they printed out different docket and said that they would only give an Y amount instead (quite a bit less than original cost) for the broken microwave. the lady at the front desk had extremely rude manner. she could not be bothered to explain the reason. she just gave us the docket and said that was what we got. She asked the store manager with a very disrespectful face when we were not happy with the change. It was horrible. It was not our fault that the microwave was broken in less than a month of usage and we did not deserve to have that attitude from that lady. she was supposed to be there to help customers and give them a good explanation, not to "slap" in customer's face when they was not happy about the service. the store manager was nowhere better. he was very nice to us at first but when problem happened, he would like to just kick us out of store asap.
would definitely not recommend this store for the bad quality of products as well as customer service. it seems like their store is located at the central so they do not seem to care much about the service as people will still come to them. so guys, up to you! it was just my horrible experience with them today. thought I should share it. good luck with your shopping if you go there
Avery Ilich

03 March 2017

Peter in the air cons department was fantastic, knew everything I wanted to know about the Dyson fans. Unfortunately they sold out of the one I wanted so I had to buy from another store but after trying out the one he recommended I am impressed.
Joel M

19 December 2016

Staff went out of their way to assist - all too often we hear about the bad things, so wanted to share my experience. I purchased a TV that unfortunately failed while I was recovering from an injury. I couldn't get back to the store so the staff went over and above to deliver the new TV and pickup the old TV unbelievably quickly. I was super impressed with the service and will definitely recommend friends and family to shop here.
Kathryn Bev

18 December 2016

I was told my vacuum cleaner they had on the floor, but when I cam in (only 30 minutes later mind you!) they had told me that it was out of stock, when what had happened is they sold the applicance to someone else in the meantime. Having driven all that way I would have expected they hold the applicance for me, this was last Saturday, I was dealing with Michael. However, they did provide me with a discount on another model that I am happpy with.
Remmie Elliott

05 December 2016

I cannot believe this store! A fortnight ago I paid $50 for three large electrical items to be delivered to my house and I am still waiting!!! A store that gives such terrible service doesn't deserve it's title of "good guys", nor does it deserve to continue trading in today's climate. I will never go in this store again and I will make sure my friends don't use it either. Twice I was promised delivery which never happenedNow I am phoning them AGAIN