About
Location :
Added by Jopie, at 17 November 2016
Opening Hours
- Monday 9:00 AM – 5:30 PM
- Tuesday 9:00 AM – 5:30 PM
- Wednesday 9:00 AM – 5:30 PM
- Thursday 9:00 AM – 5:30 PM
- Friday 9:00 AM – 9:00 PM
- Saturday 9:00 AM – 5:00 PM
- Sunday 10:00 AM – 4:00 PM
Gallery
Add missing information
9 Reviews
-
22 November 2017
Belconnen Telstra is the best Telstra shop I have ever dealt with. I now have my private & business mobiles/internet/Office phone with them. Greg has always offered wonderful service & nothing is a problem. Time management is excellent and you can shop/have a coffee while you wait instead of lining up in a queue.
response / report this review -
12 September 2017
Excellent service and advice from Greg!
response / report this review -
12 September 2017
Was in 15 minutes before 5 o'clock and wanted to upgrade my plan. They told me it was a quick 10 minute process to upgrade, but they would not do it because they 'wanted to go home'. As a salesperson I feel this is incredibly bad service, especially when the customer is providing very clear buying signals.
response / report this review -
15 June 2017
Great service Nicely decorated, pleasant shopping experience. Full stars for the good deal on a Samsung Galaxy S8+!
response / report this review -
17 April 2017
Great service Nicely decorated, pleasant shopping experience. Six stars if they can give me a good deal on a Samsung Galaxy S8!
response / report this review -
24 March 2017
Store goes above and beyond to deliver exceptional customer service. I've had great service from Luke, nothing was a problem. Its a nice change to have a great retail experience. :-)
response / report this review -
09 March 2017
worst service to install wife live 3 months without data. Juesus
response / report this review -
11 January 2017
Request for ADSL account churn still incomplete 3 months after initial request. Forced to transfer Foxtel account as part of the deal (which I dint want) was processed in days. Hours wasted on many phone calls trying to sot the mess out. 5 visits to store trying to sort it out. Never return phone calls. Lots of promises but no delivery. Worst customer service I have ever experienced. Telstra are hopeless.
response / report this review -
24 November 2016
Horrible!! About 4 weeks ago I bought a home phone for my elderly parents through the Belconnen store, after 2 weeks of waiting for the phone to arrive I called back to find out that the order was not completed, they apologised and said they would rectify and now 2 weeks later order still not completed!!!!!! I have just contacted Telstra Online and they have advised that the order has not even been entered!!!!! 4 weeks and not even ordered on the system!!!!!!!
response / report this review
