We had Technicool come out to do a routine service on our ducted air conditioning. Lachlan was on time, professional and efficient. Highly recommend Technicool
Lachlan came to look at our new install. He was really professional and friendly. He checked that everything was working properly and took the time to explain me why the unit was not working as I thought it should be. Very happy with the service. Thank
Lachlan from Technicool attended to inspect our air conditioner that had stopped blowing cool air - despite the outdoor unit being ancient and sandwiched down the side of our house, he was able to get to it and do a thorough inspection maintaining a friendly & professional attitude. He managed to start the split system blowing cool air again (a pleasant surprise!!) and we had a chat about our options moving forward towards a replacement with a more modern eco friendly system. Overall very happy with the service and attendance - the work completed being part of the single call-out fee is great.
Lachlan was friendly and professional. He took the time to explain what he has done during the service.
The process of organising the service date and time could be done better. I had to call twice (3 in total) to follow up/confirm the appointment - once at the time of service. Email confirmations would be great. Understandably they are getting a lot of calls in summer but a bit of constructive feedback in case it is helpful.
Andrew was a pleasure to have in our home. He took time to explain what he was doing and why. Respectful and 100% professional. Technicool have been outstanding for the three years we've used their services. No hesitation to recommend.