Very good customer service, I was well looked after in the process, everyone was willing to assist me, to get the best possible outcome. Would recommend again.
Once I got through the government sign up process things went through smoothly from thereafter. I was able to deal with 2 very professional people being Viral (company Director), and Nansen, finance application process. I found Go Solar to be extremely pleasant, friendly, and professional throughout the entire process. Nothing ever seemed to hard and I tell you what it is a different customer experience I’m used to in this new age and by that I mean Viral and Nandan actually answer their phones 9 times out of 10 and if busy they are never far away at getting back to you. The installation team pretty sure 6 men in total came out and all did their own thing. We were up and running within 4 hours of their arrival (oh and they arrived on-time). Thanks Go Solar Go Green team for all your hard work and I will certainly be referring my friends and family to you. Keep up the fantastic customer experience.
Kind regards
Bret Grace
Customer service was 10 / 10. Went through Viral in Geelong and communication was clear, responsive and insightful.
On the day of installation the crew turned up at 730am as planned and worked like clockwork until the install was complete at 4pm. They were highly professional and gave me some great tips in how to manage our consumption to ensure we derived the maximum benefit from our new solar system.
The worksite was left spotless and as a result of the whole experience we would 100% recommend GoSolarGoGreen to everyone.