This website is not as straight forward as they make out. In particular the FAQ’s on the website do not match the reality.
For example when you get an estimate on the cars value online they use something called a “Blue Book”, however when they look at the real value of your car they use a “red book”. Which of course in my case anyway the red book price values the car at far less than the blue book. Funny that!
Also when I read the FAQ’s and the website I thought the company just wants to buy my car and as long as it physically meets their expectations you would get around the blue book price. The reality for me was they are selling the car direct to other dealerships so the other dealer’s expectations for price are what you get. E.g both red and blue book will say a price and car can be immaculate but if Mr Smith’s cars down the road says I would only pay ½ that for that car to sell that’s what you get offered, no matter what the red or blue books say. But I should have known all this as a lay person apparently.
My warning to you is it all seems like such a good deal on the website, the reality is the FAQ’s on the website give you no insight into the goings on of the used car trade. It was a very messy and distressing process and I would not recommend this website to anyone. I phoned my local car dealer they offered me a price $5000 above what sellmycar offered and I didn’t even have to haggle to get that, that was my local car dealers first offer. This may not be everyone’s experience but it was mine so I wanted to share it.
Partner and I dealt with Oliver from the Strathfield branch. Received an excellent offer from Oliver, and the entire process took about 7 minutes.
Oliver is extremely laid-back and easy to talk / negotiate with. Great bloke, would deal with Oliver again without hesitation should we need to sell other cars.
October 2021 - Oliver gave me a very fair price on my car and the decision was easy. If you want to get more selling privately, putting up with tyre kickers and no-shows go for it. But if you want to make a quick sale with no hassles and you have a realistic price in mind, this is the way to go. Thank you, Oliver. I am happy with the service and price.
Although I didn't sell my car. I thought Brian was reasonable.
First the appointment was for 10am and I went there 5 mins earlier to be on time and the guy said I’m doing some paper work so wait and I waited till 10.15
Pathetic service first the offer 19k something for my car on my mail and when I went there the guy was like nah that’s the retail price we tell people on mail
And offered me 13k!! What a bumer,if you want to waste your time pls go there
Oliver was absolutely honest and helpful !! The car selling process was easy as.. got the best price.. great converstaion.. very transparent service.. would highly reccomend.
DO NOT TRY THEM!!
The top 5 star reviews are all fake reviews. What a pathetic business! It's totally a phishing way how they run it. The Website told me $8000 so I drove 2 hours to get there for an appointment. The stuff was rude and not helpful at all. He preform as much aggressive as he can. I believe that's their strategy to stolen money from you! My car is a 6 years old car so I think it's fair that it got some small rock chips. But he spoke in a very angry way like I've broken he's brand new car. At last he offered $2000 which's way lower than the website price. So I didn't sell there. Totally waste of time. DO NOT TRY THEM!!
We'd a pleasant visit. Whilst we did not get a price that we're happy with, the service was good and the guy suggested other options to sell the car.
They gave me a fair price on my Car. Friendly staff. I Recommend them highly
Highly recommend this service. Oliver was a pleasure to deal with, very professional and caring. The process was quick and easy. I was offered a very fair price and would definitely use these services again. Thank you Oliver.