I have been using Rockingham Hyundai to buy and service two cars now, both part exchanges, all I had to do was choose! Amazing in both sales and service. Very happy customer.
Awesome service by the guys at Rockingham Hyundai. They always ask before doing anything major to your car and explain in full the reason why. My daughter just bought the Hyundai Tuscon and couldn't be happier. Thanks Marc, Dan and the guys for helping her out.
Great customer experiance, I received a detailed explanation of and issues that needed to be addressed prior to carrying out any work as this was requested. The courtesy vehicle picked me up and dropped me off to work but not before a grabbed myself a free coffee from the waiting lounge. I got a good deal on a fresh bunch of tyres and my servicing plus my car came back nice and clean.
Do a good job but don't expect to get your car back on the time requested. Its always "just being washed" and takes another 1/2 hour at least.
Also very slow on undertaking warranty work, item point out twice and told it was a warranty claim and would be done next service, oops no parts would have to order them in from Sydney will contact you or it will be done at next service. Still waiting.
Excellent service here. Great price and all the issues with my car were fixed without any problems. The staff were very friendly and helpful with any questions that I had. I will definitely be returning here for my next service!
Just bought our new Hyundai i30 from Rockingham Branch I could not praise them anymore as they were great from start to pick up our car our sales person Charl Nieuwenhuis was marvlous he wasn't pushy & very helpful in answering questions we asked & nothing was any touble to him we will be telling all our friends were to go..... thank you
My husband and I just brought our very first brand new car... It was quite nerve wracking, but Charl treated us perfectly, he could see how big a purchase and decision this was for us, so he didn't push us, he gave us all the information we wanted, he was honest with us which we really appreciated. Thanks Charl and Hyundai Rockingham, my parents recommended I go to Rockingham Hyundai because of the great service and they weren't wrong. Now I'll be recommending anyone to see you guys too. Thanks again :)
These people really value your custom.After a few minor repairs I was offered various discounts for future work including $50 off next service.Service manager Dale is terrific and even rolled up his sleeves to get my daughters electric windows working for no charge.I would trust these guys to quote honestly on work and know my custom will be rewarded.Good old-fashioned service.
Alan
Purchased a car and was pleasantly surprised with an outstanding experience. No pushy attitudes, great product knowledge, lots of information. Thanks guys. We have used your service department previously too and have never had any issues.
My husband and I were in the market for a new car and although we did not purchase a Hyundai (it was a very close call) I feel compelled to leave a review highlighting how fantastic the staff here are.
Dom was fantastic and a genuine person to deal with, he knew his products very well and was very in tune to what we as a customer wanted.
Thank you for a great experience and I would absolutely recommend your store and staff for anyone interested in purchasing a car.
I got all my company can range serviced here. Had to send all the Heins range back but the Spam came back great.
Unfortunately Rockingham Hyundai sold me a second hand car that not only broke down after the first drive back home, but was not even as described on the contract. I bought a AWD (as per the contract) but the car was a 2WD - I only discovered this after the car had broken down. But Rockingham Hyundai did immediately refund my money. Completely dishonest at worst or totally incompetent at best. AVOID!!!!!
V good customer service and v informative. Happy with purchase!
A little pushy. Nice guy but said offer wouldn't be on the table tomorrow if I didn't take it. Guess what. It was there the next day!
I recently purchased a vehicle, the sales man (Timothy) was very helpful and not pushy. And the Aftercare Consultant Kate McFee was fantastic- I she was genuine and very helpful. I had an issue regarding warranty and was concerned, but she rectified the situation like a true professional.
Would definitely buy there again.