I can only confirm what others have already outlined here. There is a lack in service and the food is overpriced. To be fair, not everything was bad there, as it is a nice place. Some of the food which was served was very good ( Barramundi) , however our steaks were, to describe it gently, not enjoyable at all. I trust that it is a fair to expect to get a perfectly cooked piece of meat if this is subject to a price tag of $58 ! Both steaks which were suppose to be medium/rare were far overcooked. When being asked if everything is fine, I advised the waitress that the steaks are not enjoyable. She assured me that she would rectify the problem, however she disappeared and never came back to our table. The $460 bill left a sour taste.
Came for lunch midweek and the food, wine and service was excellent. Fantastic menu - highly recommended.
Came here for lunch with some friends. Everyone seemed to really enjoy their food. We got to sit outside and had a lovely view overlooking the vineyards. Service was good without being amazing. Would certainly recommend.
This establishment is in serious decline. Food and Service resemble that of a Pub rather than fine dining. Value for money and customer care have gone through the floor. There are many more better choices around the area. Sorry!
It started with a stunningly beautiful day, hardly a cloud in the sky, when we arrived we were seated under the vines, we enjoyed a complimentary tasting of their wines and then relaxed for lunch, the grounds are beautiful, the wines are delicious, the service was attentive and friendly and the food was exquisite. I am really looking forward to going back there.
Wine was average.
Views were good.
All the food was extremely overcooked and dry, the garlic bread was cooked in a sandwich toaster and was like eating cardboard with a slice of melted cheese in the middle.
There we children screaming all through the afternoon and running around the resteraunt. They even pushed their way through one of the plastic wind protector panels and nothing was done by the wait staff or their parents.
For the price you pay for the food and wine this was pretty poor.
Food amazing. Wine beautiful. Views wonderful. However, service staff (though friendly and pleasant) letting the whole experience down by lack of polish, forgetfulness and not being attentive enough. No point in having talented chefs if you're going to hire inexperienced waitstaff and not provide adequate training. Overpriced restaurant masquerading as fine dining. Disappointing.
Recently had lunch here with friends, the staff were very attentive and the quaility of the food was amazing. Our waitress was very pleasant and professional ..the vibes from the others guests and the children having fun playing on the grass area was a pleasure to watch .. can't wait to go back 👍
Have been coming to this place on and off for a long time. Have seen a drastic drop in service since the new owners took over. Have been in twice this year so far and both times the staff are all really friendly but they seem to be constantly understaffed and running around to try and keep up. Service takes a long time and am no long able to have the personalized touch that we use to love. The food is quite good if a little pricey. It is just a shame that such a nice place has gone down hill
Riverbank Estate Winery hosted our wedding on the 18th March 2017. The service was excellent, food fantastic and the venue was beautiful. We really appreciated all the hard work the staff did on our behalf to ensure our wedding was perfect. Would highly recommend for any function or event. A special thanks to Bev and Jodie for coordinating our celebration from start to finish. Much appreciated.
Poor staff, although polite we weren't treated with as much respect as the older patrons. Asked to move half way through a ridiculously over priced meal. Food was edible, but not great and way too overpriced. Nice views though, happy with the photo opportunities which is why the generous two stars.
Great food, great wine, beautiful view and friendly staff. Will definitely go back
Staff frendly, fish was dried out, scallops tasted of used oil, other two dishes were fine, wine was served late with the main course, had to ask for it twice. Shiraz was good, personaly did not rate the Chenin, Semilon or Verdelo.
Enjoyable lunch in nice location good food and service especially in the swan valley we will be back .