My experience at Port Augusta Dental Care was the first visit to dental clinic in Australia, and it was absolutely amazing. I usually associate dental clinics with scary dental clinic devices and painful local anaesthetic injections; however, I find Port Augusta Dental Care very welcoming and friendly to the patients/ customer. The Nurse Shenaye was very welcoming and understanding even though I was running late from my work- I was the last patient at the dental clinic. She was very polite and was patient with me throughout my visit to the clinic. I was a bit worried with my teeth condition because I haven’t been to the check-ups for a long time; however, Dr. Ha was very kind enough to explain my teeth condition in lay terms so I could understand. Teeth cleaning/ teeth scaling process was carried out very safe, smooth and efficient. I felt well looked after and I was extremely happy after my treatment result. I am planning on my next visit for an x-ray sometime soon. Thanks to the Port Augusta Dental Care team!
I used to hate going to the dentist, until I visited Port Augusta Dental Care. From the warm welcome when entering the clinic, sitting in the chair and to the warm goodbye when leaving ensures a calm, no fuss experience. Dr J Ha has a calming and reassuring presence who always maintains a caring but professional demeanour throughout the dental treatment leaving me feeling like I am valued as a person, not just another client. The clinic itself is outstanding in cleanliness and this is evident from the reception room to the treatment rooms.
I highly recommend if you feel a bit nervous about dental treatment.
I've been a customer for both emergency work and extensive dental work for the past 10 years.
Over this period this dental surgery has had a variety of staff but in all instances they've been efficient, polite and something not often associated with dentists, pleasant.
In my experience it's no coincidence that this high calibre of staff, customer service and friendliness exists. The people at the top hire people who fit in with their own credo. Those principles flow down the employer /employee chain. My experiences with this dental practice fill me with confidence that no matter whom is the dentist or dental nurse etc of the day, they'll be excellent, helpful and pleasant.
I was suffering severe pain having an absess and rotten tooth and they fitted me in for the same day. I was a little anxious and both the dental nurse and dentist were wonderful and calmed me down and I was at ease. I was impressed that a TV was on ceiling to watch and fruity Berry mouthwash, much better than normal soft mint. I would recommend this dental surgery to anyone. Thankyou for making my experience less stressful 🙂
Best Dental service ever.
This was my 2nd visit to this dentist and I highly recommend their service.
Very welcoming, professional, and gentle.
I was offered options of what treatments were available to me.
They treat you as a person, not a job.
Thank you