Nanny Annie Pty Ltd

Location :

5 Pipeclay Ave, Thornton NSW 2322
Added by Jopie, at 10 March 2021

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• Vanessa Jarvis

  03 November 2021

  Love the fast delivery and quality, worth the money and safe for my son to use

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• Pebbles Nabunat

  19 August 2021

  Great service, a very reliable company and i received my product in less than a week from ordering. I was very impressed with the product and it definitely matched the description advertised on their site. I'm a new mum, wanting the most efficient, high quality products with reasonable prices and Nanny Annie definitely ticks all those boxes. I highly recommend!

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• Daniel M

  18 August 2021

  great service, great product.
  ordered a baby plan pen and it arrived exactly as advertised 5 days later!
  really happy with them, thanks guys!

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• Denjse Ferretti

  01 June 2021

  I bought a wooden highchair and arrived with open join on its legs. Only reason why I am not giving 5 stars. Anyway, is a cheep wood which allowed to keep the price affordable. Is.a fabulous highchair that will grow with my son and he loves it too.

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• M R

  17 March 2021

  I contacted them about a hole in my portacot carry bag and they replied asking for photos, which was fine and I sent, but no response back. Numerous follow up emails sent with the last one even saying “Does anyone even check these emails!?” - no response.
  They even send you an automated confirmation email stating they received your email.
  Obviously just for show.
  I noticed a few of the review responses from the owner, or whoever, stating that they’ll improve their customer service. It’s really sad that they still haven’t been able to find/afford staff to train in that very advanced field of responding to emails.
  I guess the business isn’t doing so well
  After reading a few of these reviews I can now see why.
  
  Also, they send you an email after your purchase asking for a review and in return they send you a gift (or some kind of incentive, can’t remember) so heads up that most of the good reviews are forced. I also read below from someone else that they delete their negative reviews on their website.
  
  They give “support local” a bad name.
  
  EDIT: In regards to owners response-
  Of course you’ll deny receiving the emails I sent however lying about sending ME a follow up? I’m not even annoyed, that’s impressive!

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