Name: Monster Kitchen and Bar
Address: Ground/25 Edinburgh Ave, Canberra ACT 2601, Australia, AU
Telephone: +61 2 6287 6192

Monster Kitchen and Bar is a restaurant, located at Ground/25 Edinburgh Ave, Canberra ACT 2601, Australia. They can be contacted via phone at +61 2 6287 6192, visit their website monsterkitchen.com.au for more detailed information.

Location :

Ground/25 Edinburgh Ave, Canberra ACT 2601

Contacts :

Added by Jopie, at 24 November 2016

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Alex

27 August 2021

Ovolo's "YEAR OF THE VEG" has been wonderfully executed at Monster, with the food remaining just as delicious as ever. Having a few plates to share after seeing a movie downstairs is a fantastic experience, and the scenery adds to the very unique vibe of the Nishi Building.

Hope to exciting events like May's Monster Mash in the future.
Aquila Van Keuk

28 July 2021

Had such an beautiful time here the other night. Absolutely delicious food and amazing service. Thank you AJ and Phoebe for making our dining experience so special. I’ll be back for sure!
Jannah Sani

27 July 2021

I’m only giving an extra star for the food. We came around lunch time and it’s was basically empty. Stood right in front of our server who had her back turned and was on her laptop. She seemed disinterested and was slightly rude when we asked for the menus and she was carrying her phone around whilst she was serving meals. We’re disappointed as we’ve been here before and had a wonderful experience. You can get better service from McDonald’s.
Elodie Gerard

13 June 2021

Such a lovely place. The food was amazing and creative, the whole experience was delicious. Impeccable customer service. Highly recommend!
Michelle Y

03 April 2021

Food: 4/5 (flavoursome, unique vegetarian dishes)
Service: 1/5 (food served cold, inattentive staff)

We arrived five minutes before our booking for 2 people and were led to the bar area to have a seat whilst our table was being readied. 15 minutes later we still weren’t seated, so we wondered if they were running behind on reservations (unlikely to be the case, since the restaurant was only half full).

We ordered drinks and food shortly before the group of 8 next to us ordered. But somehow they ended up receiving drinks and entrees about 15 minutes before we did.

Our entrees and drinks were delicious, once they arrived.

There was about a half hour wait for our mains, with no check-ins from staff to refill water or order additional drinks, even though they checked on the group next to us several times. From where we were seated it was also difficult to flag them down, as much as we tried to. Throughout the night we also noticed staff members gathering at the waiter’s station chatting amongst themselves.

We found the mains to be delicious but the food was served lukewarm, borderline cold - disappointing considering we had ordered the roast pumpkin and twice-cooked potatoes.

Finished our mains and requested the menus for dessert; after about 10 minutes of trying to get service to place our dessert order we still couldn’t flag anyone down (despite there only being about 4 tables at this point) so we decided to just get the bill and leave.

Overall, the food was delicious and we would love to return, if the dishes were actually served hot. The service was completely lacking. Given that there are so many existing reviews that point out the subpar service, it would be great to see this addressed through better training for staff and more effective systems.
Banu

20 September 2020

Slow service because they were so busy but amazing cocktails!
Semo Seif

29 August 2020

Very accommodating for a large fussy group. Great atmosphere and menu. Professional polite staff
Joshua Handley

09 July 2020

I have not eaten at this restaurant. It was booked out. But I pressed my face to the window and watched the people inside, and let me tell you - if it tastes as good as it looks, then damn. Five stars.
Kickaxo96

07 July 2020

The atmosphere is wonderful, the staff are lovely and the food is pretty great. I love the fact that a vegan diet is catered for. The service however wasn't as good as I was expecting. I also think a booking system is needed for people wanting to come to dine in rather than having to rock up and hope to get a table. A dessert wine was needed on the menu especially when you have such an array of wonderful food items. The cocktails were fabulous but I was disappointed with how many drinks were out of stock on the menu. From this experience I will be back for a drink as I'm still thinking about the cocktails and the atmosphere of the venue but I dont know if I would for the rest.
Tom B

16 March 2020

Great food, great service, great venue.

Had a nice dinner there Saturday night. Food was excellent, some interesting dishes that were not the norm but very well done. Service was excellent, always there when we were ready but not intrusive. Nice wine list with some good Canberra region wines. The place was nearly full but we still had no trouble having a conversation. Highly recommend.
Amy Fuller

08 October 2017

I took my mum here to celebrate her birthday and we had a fantastic time. The food and wine were amazing and our waiter was fantastic. We were recommended the green tea dessert and it did not disappoint! Thanks for a great dining experience Monster!
Penny Sullivan

06 October 2017

All style, no substance. Very cool looking venue, but the food and drinks were average and overpriced for what you got. I expected better at this price point. The staff were polite and well meaning, but disorganized and slow. They insist on taking your order for drinks at the bar and bringing them to you later, which means they arrive a long time after you've ordered and paying for a group at the end of the night is difficult. Not a great set up for a bar where I want to be able to met friends in a group where people might come and go throughout at the evening at different times. I wouldn't go there again
Andy Leung

01 October 2017

Great atmosphere and the lighting was perfect for taking photos of food! But seriously the food was great. Definitely coming back again
Mollee Marsh

20 August 2017

Great atmosphere. The architecture & little nooks make the space. Great for cocktails if you are looking for a more intimate setting. My partner and I ate here for the first time last night. Portions are a little small for the price. We got one Bar plate, two shares plates, one dessert, and a drink each, this cost us $129 - we both admitted we weren't quite full. The food was of a high standard and we were pleased with what we tried.
Lana Yakimoff

09 August 2017

Great location, architecture, fab art and interiors. Music is good too so a good vibe and food is very good. The wime and cocktail list is extensive. By the glass impressive. The Service lets this place down. Its tedious and slow so very slow. Not enough staff generally. People order drinks they cant flag down staff. An issue. Please lift your service game.
Murray McCulloch

29 July 2017

I want to give five stars just for the architecture. This is a fun place to visit - it has tons of fun little nooks and features. Really original, interesting interior design. Very good food, average coffee. Portions are smaller than average for the prices.
Mark K

18 April 2017

Waited 10 minutes before someone took my order, but food arrived very quickly, as in less than 10 minutes.
Wait staff was helpful and friendly, and checked back with me to see if I needed anything else.
Modest pricing if not a little bit pricey. For example, $6 for a pot of English Breakfast tea.
Elizabeth Pattinson

10 April 2017

Great Chardonnay, great food, great decor. Cocktails were also lovely. Service was really bad. Staff were wandering around without concern for whether things we ordered ever came - I had to ask three times to follow up our oysters. I would give 5 for the food and wine, but the staff were not interested. A shame really.
Kim D.

06 January 2017

Everything about my experience here was terrible. The service was terrible, the food took over 40 minutes unacceptable for a Tuesday morning. The sourdough bread that accompanied our breakfast was inedible, and it was very over priced.
Rain WEN

03 January 2017

Ridiculous poorest service I have ever met. Staff there looks like friendly but actually rude! I would go for a negetive rate if I can. Here is my experience I called for a reservation table for 3 people. The reception said they have plenty of seats there and I don't need a reservation at all. So I arrived at the restaurant 15 minutes later, figuring out that the only table avialable for that night is a temporary one at the dark corner. That's not what I expected. Wouldn't recommend this place to anyone!
Zoe Chan

28 December 2016

I booked brunch for 8 people on 27 Dec 16. Monster is usually great for large groups as it has plenty of space, and the food is passable. However, on this occasion, we were very disappointed with the service.

My group all arrived promptly at the reservation time of 10:30. We were waiting to order for almost 15 minutes, as the staff did not come to the vicinity of my table at all. We finally managed to get the waiter's attention at around 10:50 and ordered food and drinks. Our drinks did not arrive until 11:30. Interestingly, a member of our group ordered a bottled juice and his drink came last as it apparently takes 40 minutes to retrieve a bottle from the fridge. We then waited a further 10 minutes for our food. We watched as another table attempted to leave as they too were quite disgruntled at the wait time and lack of acknowledgement from the staff of the delay. We tried to take on a more peaceful approach, and attempted many times to ask the staff to follow up on our order. Each time we were told "Sorry, I'm not the manager, I'll see what I can do but it's out of my hand".

We understand that that sometimes establishments may be short staffed, especially on a public holiday. However, I note that the place was only half full. Also, we were most disappointed with the staff members' refusal to acknowledge and manage our expectations that there is a significant delay.

To add insult to injury, they overcharged us in the end and we had to negotiate to pay what we had actually ordered - no more and, despite the poorly managed and unreasonable wait time, no less.
Nara O'Neil

21 December 2016

The food was exquisite, lovely staff and an all around good experience, but I'm a simple man with simple food needs. In this case larger portions.
This isn't a fault with Monster, just suited to a different type of diner.
Hannah Krippner

01 December 2016

Faultless. Thank you Kate for gorgeous service, the food was all unbelievable. Not to mention the magician in the kitchen that made okra not just edible but positively delicious! 6 very happy and very full diners!