Mackay Toyota

Location :

• Anynomous

  24 July 2017

  Well I am lost for words.
  From first contact with Emma all the way to a follow up call from Andrew the service was impeccable.
  Absolutely perfect service, communication and job done properly.

• Anynomous

  29 June 2017

  Toyota HiLux 60K service. Very disappointed with the outcome of the service. I traveled two hours from Moranbah and dropped my vehicle off at 0730. I received a loan car for the day and asked to have the windscreen wiper blades replaced and a wheel alignment completed. I was happy to receive a loan vehicle for the day however asked for the vehicle to be ready by 3pm and for Toyota to contact me if there were any complications. By 4pm I had not heard from the service department so called and was told my vehicle would be ready by 445pm. After waiting for my vehicle on site until 530pm I was told the wiper blades were not replaced (unknown reason) and wheel alignment not completed. The vehicle was under a fleet plan and the w/a was not approved. Poor communication left me frustrated and in a position with no options. If I had of known by mid day the wheel alignment was not approved I would have sought alternative measures to have completed. The vehicle was booked for in for over a week, surely the request for the w/a could have been sent a little earlier.

• Anynomous

  21 May 2017

  Found our family car here. Service from Staff was very professional and helpful. Didn't put pressure on us to buy. Recommend to look here first for Great Deals

• Anynomous

  18 April 2017

  Found myself in Mackay with a work vehcile that had the towbar installed upside down and me needing to tow something half an hour ago.
  
  I went in to the service department, explained the situtation and they had be back on the road in 20 minutes at a very reasonable price ;)
  
  Top service, very nice people. Especially Paul who took care of the car for me.

• Anynomous

  04 January 2017

  Great service from everyone. Undercover drop off for service so no need to find a park. Makes serving so much easier plus courtesy bus pick up and drop off!

• Anynomous

  13 November 2016

  Prompt service not as expensive as I remember but the phone system you have to be put through to service department is a pain