Name: Leatherjacketshop
Address: 4 Mombassa Dr, Wollert VIC 3750, Australia, AU
Telephone: +61 400 802 984

Leatherjacketshop is a clothing store, located at 4 Mombassa Dr, Wollert VIC 3750, Australia. They can be contacted via phone at +61 400 802 984, visit their website www.leatherjacketshop.com.au for more detailed information.

Location :

4 Mombassa Dr, Wollert VIC 3750

Contacts :

Added by Jopie, at 13 August 2016

Monday 5:00 – 9:00 PM
Tuesday 5:00 – 9:00 PM
Wednesday 5:00 – 9:00 PM
Thursday 5:00 – 9:00 PM
Friday 5:00 – 9:00 PM
Saturday 6:00 – 8:00 PM
Sunday 6:00 – 8:00 PM

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Ian W.

06 December 2017

Great product, exactly as shown in photo, delivered on time, excellent quality. Very happy. Cheers to all.
Cherie Ritchie

24 October 2017

What fantastic service received from the Leather Jacket Shop - I ordered a jacket however when I received it, it was not what I thought it was going to by so made contact - returned jacked ordered another where my sleeves were shortened and my name added and all for no extra cost. Jacket arrived and I am absolutely thrilled to bits - genuine leather - just love it and wear it everywhere. Thanks a bunch and I will certainly be recommending you to one and all :-)
Jamapi ZzzZz

04 October 2017

I ordered my custom Jacket and it arrived right at my doorstep yesterday and it looks great because they made it simply exactly the same as the drawing of my jacket so thank you
Good quality jackets overall would highly recommend this store for purchasing leather jacket.
Michael Coetzee

20 August 2017

Great jacket / leather is top quality ! Best leather jacket I have ever owned. My jacket was costum made size to fit. Fits like a glove. Thinking about getting my wife a jacket too. Regards Mike - Sydney NSW
Kristian Bridge

01 August 2017

Got my jacket, stitching had come undone on elbow I figured its a small issue contacted leather jacket shop and was flat out told no refunds, returns or repairs as it was a sale item tried to let him know that the ACCC had laws that meant they had to repair, refund or replace.
In response I received this email:

Dear Customer,

At the time of selling the product was not faulty, there may be size and usage issues. If you go to Kmart, Big W or any other shop no one accepts a clearance item.

It means they are not following the laws which you have understood more than them.

Furthermore, if you can write a bad review it is your democratic right.

Kind Regards

Regards,

Customer Service

It is worth noting that the ACCC website says this :
Approaching the retailer or manufacturer

The retailer who sold you the product or service cannot refuse to help you by sending you to the manufacturer or importer. You can approach the manufacturer or importer directly, however, you will only be entitled to recover costs from them, which include an amount for reduction in the product’s value and in some cases compensation for damages or loss. You cannot demand a repair, replacement or refund from the manufacturer.

See also: Who to claim a remedy from

'No refund' signs and expired warranties

It is against the law for businesses to tell you or show signs stating that they do not give refunds under any circumstances, including for gifts and during sales.

Your rights under the consumer guarantees do not have a specific expiry date and can apply even after any warranties you’ve got from a business have expired.

Overall a bad experience I DO NOT RECOMMEND getting anything from the leather jacket shop to anyone I was really excited,never had a leather jacket before to receive one that's damaged is one thing to have to go to the ACCC just to get some stitching repaired is another low quality service with jackets made in Pakistan and poor customer service definitely find another store.
Keith Davies

29 June 2017

I just wanted to say I received my first jacket from you guys last week and it's perfect!! The look, fit and quality exceeded everything I hoped for!! I'd spent a long time looking for somewhere in Australia that could do a genuine leather jacket I wouldn't need to sell a kidney for or alter wildly! Perfect! I will definitely be ordering again!!
Melvin Okoronkwo

24 May 2017

I'm really impressed with the customer service of Leatherjacketshop. I got my jacket within a few days after ordering. Quick delivery and excellent service! 5 stars from me. Thanks Fahim.
Ben O'Brien

12 April 2017

I love all my jackets I have ordered three and they have been great quality. I have had one custom made and i love it. I will be ordering another custom jacket very soon.
Zia Ghafoor

03 April 2017

Excelent service. Highly Recommended
Farrukh Malik

31 March 2017

Great product and great customer service.
Karly Wilcox

22 September 2016

Awful, Awful customer service! Harassed through text and e-mail. Very unprofessional. Do not order from this site very dodgy!
Jake Lombard

20 August 2016

BUYER BEWARE.

My Jacket was faulty so i immediately requested a refund. The owner ignored my calls so I went to his house/shop. He has now only partially refunded the full purchase because he insists it came with a complimentary towel and then told me i paid less than what i really did. I am now contacting VCAT/ASIC.