Hens Parties Australia

Location :

31 Oxford St, Surry Hills NSW 2010
Added by Jopie, at 03 March 2019

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• Anynomous

  07 May 2019

  "Absolutely would recommend these guys to everyone! Lana was great to deal with! Easy to book and was such a great night! Xx"

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• Anynomous

  10 March 2019

  Such a negative and sad experience with Hens Parties Australia & their package for The Med Sydney!
  We contacted Lana in October 2018 to organise a hens party for Saturday 2 March.
  A deposit was paid & we were locked in for what promised to be a great night!
  On the 17 January i contacted Lana as the date for Mardi Gra had been released & as the venue is on Oxford Street, i wanted to ensure the venue was still open. We were assured by Lana that the event will definitely be happening which was confirmed on on the 18.1 after ‘she spoke with the venue’
  On the 21.1 Lana sent across a map on how to get to the venue with road blockages due to the Mardi Gra & the following day implied the event was going ahead.
  19th February Lana emails asking for final numbers so she can send across the invoice for the final balance.
  
  After sending emails on the 25th and 26th February & not receiving anything back, we started to panic. On the 27th February we still didn’t hear anything so we rang the number provided, service was no longer available. We then rang a number on the yellow pages & a man named Muhammad answered. He began to tell us that there was no events at The Med for Saturday 2 March due to the Mardi Gra and he was unsure why Lana had booked us in. After sending him screen shots of the email conversations that showed that we were told the event was still happening, he 100% confirmed it wasn’t.
  He then provided me with Lana’s number whom didn’t answer our 20+ phone calls.
  
  Muhammad suggested another event, however it didn’t have the same inclusions as what The Med was offering. He processed our refund.
  
  We still haven’t heard from Lana & are completely unsure what would’ve happened if we paid the final balance & travelled to The Med on the Saturday night.
  
  Such poor organisation & lack of communication. Grateful that we found another venue that could cater for our group with 2 days notice & that we had an amazing time at!
  
  Would never recommend using Hens Parties Australia.

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