Name: Heat & Grill - Weber Store | Richmond
Address: 619-623 Bridge Rd, Richmond VIC 3121, Australia, AU
Telephone: +61 3 9429 6888

Heat & Grill - Weber Store | Richmond is a point of interest, located at 619-623 Bridge Rd, Richmond VIC 3121, Australia. They can be contacted via phone at +61 3 9429 6888, visit their website bit.ly for more detailed information.

Location :

619-623 Bridge Rd, Richmond VIC 3121

Contacts :

Added by Jopie, at 03 November 2021

Monday 9:00 AM – 5:30 PM
Tuesday 9:00 AM – 5:30 PM
Wednesday 9:00 AM – 5:30 PM
Thursday 9:00 AM – 5:30 PM
Friday 9:00 AM – 5:30 PM
Saturday 9:00 AM – 5:00 PM
Sunday 10:00 AM – 5:00 PM

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Anonymous

20 February 2022

Dale was a legend. He helped us choose the right BBQ and accessories. Great customer service.
Anonymous

15 January 2022

Loved the service we received by Graham. Very helpful in helping us decide which Q would be suitable for our family. He also gave us some useful tips on cooking our first steak!!
Anonymous

21 December 2021

Happy to find this place, went in described my problem and the staff person was able to solve it, sell me the bit and I went home replaced it and it works. So happy customer.
Anonymous

15 November 2021

I had never heard of Heat & Grill until my recent purchase. I was searching online for Yeti cups, and Heat & Grill had the best prices of any other retailer, both in store and online.

Not only did Heat & Grill have the best price, but they had many colours and styles of cups and accessories that were not available anywhere else, including the Yeti website.

I was initially surprised that they didn't offer free shipping for orders over a certain amount, and instead they charge a $10 flat shipping fee. I soon learned why this is the case; they don't use Australia Post as their delivery partner. Best decision ever, and the $10 delivery fee is totally worth it, in my opinion.

I submitted my order on a Wednesday afternoon and it arrived at my door less than two days later, on Friday morning. Granted, both Heat & Grill and I are located in Melbourne, but I've had standard Australia Post deliveries take in excess of 10 days within Melbourne.

The cups arrived in perfect condition. They were well-packed and wrapped in bubble wrap, inside a sturdy box.

I also made a phone enquiry to the Richmond store, and the staff were very friendly and helpful. The manager explained further about the $10 flat delivery fee. Apparently, it doesn't even fully cover their shipping expenditure. They choose to use couriers because they provide a faster and more reliable service.

In this day and age, it is quite a pleasant surprise to encounter this level of customer service and care for customers by a retailer. I'm very impressed, and I highly recommend Heat & Grill.
Anonymous

10 November 2021

This morning I attended the Richmond branch of Heat and Grill. The lady who served me was Kerry. Her professional and helpful service made it an absolute pleasure to complete my purchases there. She had a thorough knowledge of her products. Nothing was too much trouble for her and she was only too willing to assist us where necessary. Well done. We will return again.