I have been using Creer as the real estate agent to manage my property for more than 10 years, the team of staff there keep me well informed about my property. Lately the tenant of my property has problems paying rent and keeping the property tidy, my agent Ryan did the appropriate action to terminate their lease, although there is some damage to the property, the result is far better than not to act promptly.
Ryan Mitchell manages our rental property. I could not recommend Creer Property or Ryan more highly. Our expectations have always been exceeded.
Worst real esate I have ever dealt with, stuffed me around multipul times. Agent never answers my phone calls or responded to my messages.
I rented through Creer & after a few woeful experiences with other real estate agencies they were a breath of fresh air! On top of everything & always super pleasant. Highly recommend.
Had the worst experience with creer property! We rented through them. Hired a cleaner at the end of lease. House was spotless. Had to go back and clean it again. We had to pick the keys up at the creer office, so we did and went to clean. They didn't mention to us that there was a open house that day. So while we are cleaning they had people come through. I tried speaking to the property manager and he was nothing but rude to me. Demanding things and was just impolite. Definitely do not want to deal with creer ever again! In the end we got our full bond back.
I've been renting a unit through Creer Property Charlestown for just over a year now and have just signed another 6 month lease.
I can't think of a single issue to complain about when it comes to Creer. Very helpful and friendly staff whether it be the receptionist or your property manager.
I've had two minor issues with the unit but a quick call to Creer had everything sorted.
Excellent group of people to deal with and great Customer service.
In the process of vacating a rental property I made a number of attempts to contact the property manager, Larissa Holloway, to arrange the final inspection, and was always told by reception staff that she would get back to me when she had sorted out a date. I made it clear that I wanted to be present at the inspection as I am entitled to be, and that I was leaving the country on a specific date and wanted to have the inspection prior to leaving.
Larissa made no attempt to contact me until the day I was leaving as I was on the way to the airport. She told me she had already done the inspection and that money was to be deducted from my bond to hire a cleaner for a range of petty tasks such as sweeping an old garden shed (that was never used), and repositioning some blinds that were moved during cleaning.
When we first moved into the property we were provided with an obviously out-dated condition report, and then on vacating we were given another condition report which was neither current, nor matched the one we signed on moving in.
It remains the worst experience I have ever had with a real estate company.