I found Computershare is non-user-friendly investor's account. The problem I faced which I believe they should look into improving are following;
1. Login is a painful process, should be a lot user-friendly
2. If you change your address all your holdings will disappear from your profile, WHY?
3. To access your shares you need to register again with new user-ID and fill in all information which is also a very time consuming, again WHY?
4. You can not delete/deactivate your profile, you have to call or email, strange, but don’t mind it, preferably should be able to do it without contacting Computershare.
Easy access
Excellent Knowledge!!! Happy Helpful Friendly Staff!!!