Used this place a lot over the years.. pretty good range and much better pricing than others. But always friendly people.
It’s very sad that I have to make this decision after 22 years of supporting and connected with Chef-hat. From uniform kitchen utilities to equipments over the years I have bought and ordered everything almost from here. But I’ve decided to leave for good.
It happened few weeks ago but I gave myself time to cool-down and write this review with my heart calmly.
I’ve dealt with an extremely rude and unprofessional woman in account department. I was so disappointed how she handled the situation so badly and so ruled. I don’t think she’s suitable for her role.
I am now buying direct to packaging companies and equipments companies. Cheaper and professionalism
This is a good store, has a lot of range and staff are friendly
Always busy, so you know they do good work.
Something for everyone & everything for someone.
Except pro-sumer coffee machines! 🤣
Never been treated or spoken to more badly in my life than I was by the manager there. When advising how unhappy I was with how my order had been handled his solution was "to take my business elsewhere"
As a potential new repeat customer, I was horrified by this business ' practices and customer service. I think I will stay with my current provider even though they may be a little more pricey I guess it's true in every sense you get what you pay for!
I would not recommend anyone using this business. .