We just got a new RAV4 hybrid with all the latest specs. We are so happy with it and thanks to Youssef from Toyota keeping us informed as to when we would receive our new car.
Very professional and friendly staff.
Regards Dean 😀
We are a couple and first time to buy a car.If we will buy another in the future, we will be surely coming back to Canterbury Toyota. Linh from the Sales is awesome and wonderful! She was able to assist us in a very short notice. She is very accomodating and patient in addressing our questions and concerns.
Also, special mention to Fernando from the Finance. He was so patient and communicative about our application and very professional.
First class in terms of efficiency but also kindness. Mostly and highly recommended!Over all,this team deserves a 5 star review!
Again thank you Linh! You are superb!
I took my LandCruiser in for a service and asked the service attended how much to replace a battery in the key fob and he advised me verbally that it would cost $13. When I pick the car up I paid for the bill and then afterwards notice that they had charged me $13 plus an additional $18 to fit the battery. I've asked them to refund me this $18 as I feel that it was deceptive conduct to only tell me $13 when it was really $31. At this stage they said that they will get back to me once they have figured out where we went wrong but until then I'm putting this review online and if they come back to me and sort this problem out then I'll consider I'm amending
my review
Horrible customer service. The only nice thing about this place was the receptionist.
A sales rep came out to see us and asked if we had specifically requested for her by name, when we told her no as we didn't know her name, she walked back in and got someone else to serve us. That was when we were greeted by a man that just didnt want to be there. Henwas rude and very short! Asked about prices and what his best offer was, he said 'you gonna buy it or not, tell me you gonna buy it, then ill tell you the best price!!'.. Every word that came out of his mouth sounded like an argument, like we inconvenienced him. Turned us off Toyota altogether.
My parents have a toyota purchased in 2006, from this same place, was the same horrible dismissive service. If I could give this place zero star I would, way to make a first impression on a returning customer trying to give them a second chance. Never again!
Love this Toyota dealer. All staffs so helpful and friendly. Just picking up my new rav4. Love it 😍
Special thanks for the sales (Martin Chen). Very look after me and my wife. Love thus place and high recommend. Thumb up 👍