Becloudsmart was referred to us by someone we really trusted and we understand they've done a good job for them. Having been burnt in the past by some consultants who really didn't deliver value, we were cautious, and expressed this to them. A small business, our primary need was to improve our quoting efficiency and these guys shaped up very nicely as the ones who could deliver us a solid solution. On the back of a couple of review sessions, the second with one of their technical guys in tow, we were repeatedly reassured that yes, it all could be done and the use of Power Apps would greatly benefit us. So off we went, however, it was only when we visited their offices in the city and met with their technical director, we were advised that our products could not be 'productised' enough to work effectively on the MS Sales Pro platform selected. So, we very unexpectedly hit a brick wall and, simply, that was the end of the line. It was not going to give us what we wanted and there was nothing more they could do. Somewhat very disappointed, the conversation then turned what we felt was a reasonable one to have about a credit of some sorts for the amount paid (over $6,000.00) with absolutely nothing to show for it. A dialogue would have welcome but our emails and phone calls continue to go ignored by two of the directors. I'm not one for writing critical reviews but given the silence from their side and their complete unwillingness to discuss this, or come to the party in any form, am compelled to. Our pursuit of a credit is not over as 67% of the contract value was paid, along with MS licensing fees, and we have absolutely nothing for it. Be wary. Watch out for them over-promising up front and not delivering. There is, or at least there was, a disconnect between sales and technical, but who's ever heard of an over-zealous sales director? Negotiate their payment terms and pay only on delivery, oh, and if you're products are complicated and have numerous parts, dig very deeply before committing. A phone call would be nice
Laco consistently deliver our company with great results and is a very driven, enthusiastic and professional director. He is a pleasure to work with and continually goes over and above and shows genuine integrity and respect as a service provider. I would highly recommend Laco to any company thinking of moving to the Cloud. "
I am happy to recommend BeCloudSmart to anybody. Laco solved my issues, he set up Google Apps. It was fast, precise with a professional explanation for reasonable money. Great job!
Laco is highly knowledgeable, professional and always keen to find a solution for his customers.
Thx for becloudsmart! It has saved some of my projects as I have a competitive advantage on communication speed and flexibility thanks to becloudsmart. Excellent! Thank you guys !