Barrier Reef Pools Pty Ltd

Location :

9 Doug Sullivan Ct, Beaudesert QLD 4285
Added by Jopie, at 10 April 2021

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• Anynomous

  19 September 2022

  Thank you Alice and team!! You were amazing to work with, always keeping us informed, working with other contractors, flexible and friendly. Great experience. Highly recommend.

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• Anynomous

  22 September 2021

  Dean and his team are awesome and Colin went out of his way to come out several times to our property to measure up for the pool and again when we decided to change pool. Super happy we went for the heat pump and we highly recommend Dean and his team for your next pool. Love, our pool and super happy with the paving we chose which Dean's team installed.

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• Anynomous

  13 August 2021

  We purchased a pool from Barrier Reef Pools (Beaudesert) Several years ago now. A friend of ours worked for them as a pool installer, he did the install for us direct. The pool cracked years ago. They eventually had someone come & repair it. It lasted about a month and cracked again. We have been in contact with them off & on for years trying to get the pool repaired again. They just don't carry through. We recently made contact with them again and have been advised they will not be repairing the pool even though it has a 25 year warranty. In the beginning of this correspondence they were very helpful and going to send someone out, then decided they weren't repairing the pool. Once they decided this, they didn't even add names to emails to know who you were corresponding with. (had emails from 3 different people in this process) Great way to run a business.
  Their reasoning was that we used their employee directly to install the pool so there was no warranty (this was in the contract, although we never had/signed a contract for the purchase/install of the pool)
  Their warranty is not worth the paper it is written on.

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• Anynomous

  16 June 2021

  Barrier Reef Pools Newcastle Sales team have been great to deal with. Antony was very approachable and happy to answer any questions when called or met in their display centre. Pricing provided up front which allowed easier to choose pool to suit our budget. Excited to get pool installed.

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• Anynomous

  17 April 2021

  We had 3 pool companies provide us with quotes and Colin was the only sales rep that listen to what we wanted and worked with us to create our dream. He also encouraged us to attend their display centre, this was great to be able to see the pool in real life as it changed our decision from what we had originally chosen from the brochure.
  
  The installation process was professional and done within a timely manner. Their office has addressed any concerns and questions we have had since completion.
  
  We would highly recommend barrier reef pools

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