Customer service 0. One star only because you can’t give no star.
With all the weather warnings this weekend and the cancellation of many events we are not staying the weekend at Park Lane Caravan Park Traralgon. But unfortunately the cancellation policy is no refund 7 DAYS prior to cancelling. No negotiation under any conditions. Guess we will never book with Park Lane Traralgon again.
Not recommended. Because of the rude behaviour of the manager. We desided to stay here for one week. We paid for one night and said we will pay rest of the amount in the morning the manager chrish said give me call before 10 pm otherwise i through ur lagugae out. He was extremely rude.
Cleanliness leaves a lot to be desired. Certainly would bypass next time
So far so good. Clean amenities, kind staff, great play options for kids.
Amazing place! Kids loved it. Great facilities. Very friendly staff. Defiantly will be returning!!
Went to the indoor play centre. A great place for kids
Great activities for the kids. Very clean and modern facilities. Expect to be busy.
Very friendly and helpful staff. Comfortable and clean cottages. Perfect stop if you heading up to the snow.
The cabins were clean and the facilities for kids was wonderful. Staff were friendly and efficient. I highly recommend this park to anyone
Worst ever. Do not stay here.
Wonderful caravan park great for all ages
Great BIG 4. Loved the ensuite site for our campervan
Place has excellent facilities, traffic from thw main road out front and vlibe train a let down.
We stayed at Park Lane Holiday Park in Traralgon for the second time. Due to special needs, we stayed in a cabin with 'Disabled Facilities'. We cannot recommend this holiday park more highly. The cabin was spotlessly clean, all the facilities we required were there for us. ready to use. The cabin was bright, cheery & spacious and the well thought out planning made our stay effortless. We did not need to bring needless equipment for our stay here as it was all provided. The staff were most obliging and ready to accommodate any need we had - as well as late check out due to our situation. Would highly recommend this holiday park to anyone.