Very underwhelmed about the experience. I bought the microdermbrasion which got upgraded to deluxe as part of a promotion. My face does feel cleaner afterwards HOWEVER they didn't perform any extractions which is included in the package?? (I have milia and blackheads) Next day i also have this red mark on the right side of face which was not there before. Overall feeling disappointed and ripped off!
Extremely happy with the service, outcome and their knowledge of their product.
Incompetent, lousy service!!
I scheduled an appointment for 3.25pm with one of the staff members calling me the day before to confirm my appointment at this time. I arrive early and reception is unattended with a sign saying "take a seat and we'll be with you shortly", with two other people waiting.
A staff member emerges after 5 minutes asking each of us to confirm our names and appointment time. At 3.45pm, I'm still waiting, so I ask the same staff member if I will be waiting much longer. She replies "your actually booked for 3.40pm". I begin to tell her I was told it was 3.25pm and she tells me the appointment times got moved around! Why wasn't I told then.... from the start....before....and why did they confirm 3.25pm the previous day!
So I am finally seen by a staff member at 3.45pm to be told as it was my first consultation, I wasn't able to recieve any treatment! WTH?! I confirmed if this was available at the time of the booking! What a complete waste of time! Furious! Completely incompetent communication between staff and customer's ! Waste of my afternoon!
Just as I parked out fronted their clinic they call me and cancel my appointment!
I had some cryotherapy on age spots on my face & I am so happy ! All of the spots are gone. Rosa was fantastic & the clinic was spotless. I am looking now to see what else I can have done :)
Extremely professional ! Clinic is spotless and all staff are really helpful. I've Never had a bad experience.
I got dermal filler in my lips at this clinic. With so many clinics offering this procedure I found it very hard to choose the right clinic. I can definitely recommend Australian Laser & Skin Clinics! Rebecca was very professional and friendly. She talked me through the whole procedure and it didn't hurt at all. The results are amazing and I get a lot of compliments that it looks very natural, but plump and beautiful. It definitely gives me a confident boost and I'll definitely come back to Australian Laser & Skin Clinics for my future procedures!